Position at Casino Rama ResortJob type: Full-timeHourly Pay: Start: $ Rate: $ Year Rate: 22.31Shift: Swing Wednesday/Thursday Off, Friday - Tuesday 16:30 - 00:30Your RoleTim Hortons Associate is committed to delivering exceptional service and creating memorable guest experiences. This position is focused on supporting and contributing to the success of Tim Hortons.Why Work for Us?Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 30+ locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what its like to be on a team that values your vision, skill and energy.We ProvideFull benefits package for full time employeesRetirement savings planExciting, supportive and fun work environmentFamily and friends discounts on travel, tech, food, beverage, and fitnessDevelopment and training opportunitiesWhat You BringOne year or more experience in customer service WHMISKnowledge of food and beverage serviceAbility to present and conduct themselves in a professional mannerCash handling experience using POS system or cashier registerAbility to work as a team or independentlyAbility to work under pressure in a fast-paced environmentAbility to stand for long periods of timeAbility to lift and move up to 50 poundsKey ResponsibilitiesWork as a team to provide exceptional guest service providing important visual cues for guests that make a positive first impressionDelivers consistent and outstanding guest service through friendly attitude, attentive behaviour,



and strong product knowledgeEnsures every guest receives a prompt and warm greeting within 5 seconds at the front counterPrepares all products as required, minimizing food waste, through production of smaller quantities of food more often throughout the dayRecords prepared items and waste on production sheetFollows the guaranteed Always fresh procedure to ensure coffee, sandwich and bakery products are always baked fresh and always accurateEnsures that all products are prepared and served to the Tim Hortons recipe specificationUses proper procedures to ensure the accuracy of every order for every guest Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests needsPromptly executes service recovery for any guest concerns or complaints by making it right with the guest regardless of involvement in the issueMaintains and demonstrates expert knowledge of food and beverage products, menus, specials, events and promotions across the propertyRegularly takes temperatures of the required products and records in the Time and Temperature logMonitors fridge and freezer product inventory and submits order quantitiesEnsures showcase and product needs are always up to parPerforms all job duties in a safe and responsible mannerAdhere to all Tim Hortons quality standards and principles and all Casino Rama policiesResponsible for keeping all work surfaces, chillers and small equipment clean,



organized and sanitizedEnsures all uniform and grooming standards are followed on each shiftPerform other related and compatible duties as assignedGet to Know GatewayGateway Casinos & Entertainment Limited ("Gateway") is one of the largest and most diversified gaming and entertainment companies in Canada with 30+ gaming properties in British Columbia and Ontario and two additional properties in Edmonton, Alberta. Across its entire portfolio, Gateway currently employs approximately 7,000 people and features approximately 334 table games (including 27 poker tables), 13,555 slots, 91 food and beverage outlets and 561 hotel rooms. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2022, Gateway will celebrate 30 years in the business of gaming and entertainment in Canada. Additional information is available at Apply NowNot the right fit this time? Follow us on our careers social media pagesGateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.This job posting is for an existing vacancy.Gateway does not utilize any form of artificial intelligence (AI) in the screening, assessment, or selection of applicants.

📌 Tim Hortons Associate - C$22.3 An Hour (Rama)
🏢 Gateway Casinos and Entertainment
📍 Rama