POSITION SUMMARY:The Shelter Support Worker will work as part of a team to provide practical support and advocacy to service users from a client-centered, trauma informed, harm reduction and anti-racist, anti-oppressive perspective.KEY RESPONSIBILITIES:Monitor and interact with residents on all shifts, acting as part of the case management team and participating in the development and implementation of individualized case plansMaintain security of residents and buildings on all shiftsPerform essential residential functions, e.G., intake, documentation and records and reportingCommunicate with members of the case management team on issues regarding residents staysProcess information, both written and by computerCommunicate with manager, team and a variety of community resourcesWork with, and provide direction to, volunteers and students, providing support and instruction to ensure policies and procedures are followedWork safely, identify any health and safety concerns and report to management, and follow Mission Services' workplace health and safety policies and procedures at all timesOther duties as required to ensure the continuation of services to residentsQUALIFICATIONS:Successful candidates will hold at minimum a diploma in Social Service Work, Addictions or degree in Social ScienceUnderstanding of addictions issues and/or crisis shelter operationsStrong interpersonal skillsMust be able to work independently and effectively as part of a teamExcellent written and verbal communication skillsComputer-literate; familiar with MicrosoftOfficeKnowledge of workplace health and safetyCommitted to upholding the organization's mission,



values and standardsSecond language is an assetHOURS OF WORK:Weekends onlyBoth Saturdays and Sundays from 7:00 AM to 7:00PM (required to be at work 15 minutes before scheduled shift time to participate in shift change)Required to work minimum of 24 hours per weekREQUIREMENTS:Police Vulnerable Sector CheckTwo-Step Tuberculosis Skin TestCOMPENSATION:Hourly starts at $23.43 per hourTo apply for this position, please send your cover letter and resume by 5:00 PM on February 17, 2026, to:Julia Paul, Program Manager, Men's Emergency ServicesEmail to -To ensure that Mission Services follows a fair, consistent recruitment and selection process, candidates may be selected for interview once the posting closes as per the date noted in this postingAt Mission Services of Hamilton, we value diversity in our employees and we work from an anti-racism/anti-oppression framework and strive for equity and inclusion.We strive to foster an organization that reflects the diversity of the community we serve and welcome applications from all qualified candidates. We encourage applications from individuals from underserved and underrepresented cultural and racial communities, from First Nations Inuit and Metis communities, Two-Spirit, LGBTQIA+ communities, and people living with disabilities, and those with lived experience of homelessness, mental health difficulties and addictions.Mission Services is also committed to developing an inclusive, barrier-free selection process and work workplace. We thank all applicants, however, only those candidates selected for an interview will be contacted. If contacted, please advise us if you require any accommodation measures to ensure you will be interviewed in a fair and equitable manner. Information received relating to accommodation requests will be treated with confidentiality.

📌 Shelter Support Worker - C$23.4 An Hour - Part Time - No Experience Required (Hamilton)
🏢 Mission Services
📍 Hamilton