Job Duties & Responsibilities

- Provide responsive, professional customer service to all tenants to build positive tenant relations and communications.
- Prepare units for new tenants, including assembling furniture, hanging washroom fixtures, and ensuring all furnishings are installed and operational.
- Coordinate ongoing maintenance and inspections to comply with all relevant laws, codes, and company policies.
- Keep properties healthy, habitable, presentable, and operational.
- Maintain a high level of maintenance and repair standards and follow up.
- Ensure no water damage.
- Conduct a regular cadence of property visits to prevent break‑ins, illegal tenancy, or vandalism.
- Determine what is needed for the properties to withstand environmental changes.
- Maintain records of repairs and invoices.
- Negotiate service contracts when necessary.
- Schedule and inspect work.
- Repair or replace damage.
- Hire and supervise third-party companies when needed.
- Help develop budgets for equipment and property upkeep.
- Conduct repairs on company or building equipment such as heating, cooling, plumbing, or electrical systems.
- Perform general aesthetic upkeep, including painting, basic carpentry, or landscaping.
- Handle pest control issues by spraying insecticide or coordinating with professionals.
- Ensure locks function properly and respond to issues.
- Maintain and carry out a calendar of monthly and annual equipment check‑ups or repairs.
- Provide after-hours emergency service when required.
- Respond to tenant questions, concerns, emergencies, and complaints in a timely manner.

Required Skills

- General construction: carpentry, plumbing, roofing, masonry, painting, landscaping.




- Forecasting need for improvements before they become issues.
- Robust organization and record‑keeping/invoicing.
- Ability to work in various temperatures.
- Ability to lift heavy objects; overall good physical health.
- Problem‑solving on the job.
- Respond to emergencies in a timely manner and prioritize task importance.
- Communicate issues to upper management and collaborate with staff to complete jobs.
- Organize calendars and appointments, especially for regular maintenance.
- Multitask and juggle multiple appointments and requests simultaneously.
- Show initiative and demonstrate accountability.

Qualifications

- Valid driver’s license in good standing.
- Clean background check if requested.
- Trades licensing is a strong asset.
- Knowledge of electrical, plumbing systems, heating and air conditioning units.
- Ability to complete routine plumbing repairs.
- Advanced understanding of maintenance equipment, procedures, and techniques.
- Proven ability to comply with operational policies, codes, and regulations.
- At least 5 years of maintenance, contracting or construction work (preferred).
- WHMIS training and other health and safety training preferred.
- Industry connections are an asset.
- Cellular phone ownership.
- High school diploma minimum.
- Fluent in reading, writing, and speaking English.
- Ability to connect with diverse personalities on phone and in person.
- Available to be on call and respond to maintenance requests on nights and weekends.

Full‑time permanent position. Salary: $55,000-60,000 per year plus bonus. Flexible schedule, Monday to Friday with on‑call duties during nights and weekends.

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📌 Maintenance Manager/Superintendent (Ottawa)
🏢 Urentottawa
📍 Ottawa