Title: Specialist _HCM Senior Applications Support

- Contract to Hire (Canadian Citizen/Permanent Resident)
- Compensation: $65-$70 per hr.
- Brampton, ON
- Hybrid

Position Summary

Responsible for the support, maintenance, and optimization of Human Capital Management (HCM) systems, primarily PeopleSoft, and other enterprise applications.

Key Responsibilities

- Provide Level 3 technical support for HCM systems, including PeopleSoft configuration, integration, reporting, troubleshooting, patching, and enhancements.
- Administer, maintain, and optimize Microsoft SQL Server databases, including T-SQL, stored procedures, performance tuning, backups, restores, and replication.
- Partner with HR, Finance, functional teams, and vendors to analyze business requirements and implement technical solutions.
- Maintain and monitor PeopleSoft application servers, web servers, and process schedulers in both on-premises and Azure environments.
- Monitor and support PeopleSoft batch processes, job scheduling, APIs, SFTP integrations, and other integration points.
- Apply PeopleSoft updates, PUM images, PeopleTools upgrades, bundles, and fixes while minimizing downtime.
- Develop and maintain operational documentation, runbooks, and procedures.
- Ensure deployments follow established change management, quality assurance, and deployment processes.
- Participate in cross-functional projects to define and implement application-related requirements.
- Recommend improvements including automation, security enhancements, server consolidation, capacity planning, and application lifecycle management.
- Provide reporting and analysis on application performance metrics.
- Participate in project planning, including evaluating hardware, software, licensing, and technical requirements for new applications.
- Perform research and development to support innovation in Microsoft Azure and hybrid cloud environments.




- Develop scalable technical solutions while managing feasibility and risk.
- Define technical roadmaps and guide the evolution of application environments.
- Maintain documentation of technical solutions and disaster recovery/business continuity plans.
- Participate in after-hours and on-call support.
- Mentor junior and intermediate team members.
- Perform other duties as assigned.

Qualifications

- University degree in Computer Science, Computer Engineering, Information Technology, or an equivalent combination of education and experience.
- One or more of the following certifications (or equivalent):
- Azure Database Administrator Associate
- PeopleSoft Human Resources 9.x Certified Implementation Specialist
- Oracle WebLogic Server 12c: Advanced Administrator II
- Azure Solutions Architect Expert

Required Experience

- Minimum 5 years supporting HCM or similar enterprise applications (PeopleSoft, SAP SuccessFactors, Oracle HCM, Workday, ADP, etc.).
- 5+ years of Microsoft SQL Server experience, including T-SQL, database design, query optimization, and performance troubleshooting.
- Solid Windows Server administration experience.
- Experience with Microsoft Azure, including deployment, monitoring, management, and Azure Site Recovery (ASR).
- Experience deploying, maintaining, troubleshooting, and optimizing secure, highly available application environments.
- Experience with application administration, performance tuning, proactive monitoring, and capacity management.
- Experience with SaaS backup and recovery solutions such as Metallic or Cohesity.
- Experience with APM tools including Dynatrace, DataDog, Splunk, LogicMonitor, or SolarWinds.
- Knowledge of PeopleTools, Application Designer, Integration Broker, and Change Assistant.
- Understanding of SDLC, DevOps, Infrastructure-as-Code, CI/CD, Ansible, GitLab, Docker, Jenkins, and Python.
- Basic project management knowledge.
- Strong analytical, problem-solving, communication, and interpersonal skills.
- Valid driver's license preferred.

📌 Specialist _HCM Senior Applications Support (Saint-Esprit, Quebec)
🏢 Buchanan Technologies
📍 Saint-Esprit, Quebec