Receptionist & Events Assistant – Ottawa Hospitality & Concierge Services Team

As a member of the lively team, you will play a key role in ensuring all events and operations run smoothly while delivering five‑star client service. This role is open based on an existing vacancy.

Location Requirement

This position requires working onsite in the Ottawa office at all times.

What You’ll Do

Events & Catering

- Support event coordination and logistics, including liaison with external caterers and agency staff
- Assist with event setup, invoice management, and maintenance of event statistics
- Complete food safety and responsible alcohol service courses (provided by the firm); alcohol service at firm events required as needed
- Perform ongoing cleaning protocols in client boardrooms and all catering kitchens in accordance with established guidelines
- Maintain stock levels for all catering and staff kitchens, ordering inventory when necessary

Reception & Client Services

- Act as a client service ambassador, ensuring a professional corporate image and an exceptional first impression for all guests and clients
- Greet and announce all visitors, answer and transfer calls as appropriate
- Maintain boardroom settings through daily rounds
- Provide concierge service support for clients and lawyers
- Support all meeting and boardroom activities and initiatives

Administrative & Business Centre Support

- Support the national HCS team administratively, including Concierge Services
- Provide back‑up support to the Business Centre and assist with other departments as needed




- Become an expert in the internal meeting workplace booking system
- Monitor all events on a daily basis and assist with boardroom bookings and last‑minute requests

What You Bring

- 1–3 years of administrative experience in the qualified services, hospitality, or retail industries
- Strong client service skills with the ability to thrive in a fast‑paced, multitasking environment while maintaining a calm and professional demeanor
- A collaborative and reliable team player who is enthusiastic and able to work independently with equal success
- Detail‑oriented with excellent written and verbal communication skills
- Proficiency in Microsoft Word, Excel, and PowerPoint, with a willingness to embrace evolving technology
- Experience using Teams Phones and Meeting Workplace Booking System software
- Comfort operating all audiovisual equipment in a boardroom setting
- Ability to lift up to 15 pounds
- Flexibility to work additional hours on occasion or on short notice
- Bilingualism (English/French) is an asset

Compensation & Benefits

Salary range – $48,000 – $53,000.

- Commensurate Compensation And Benefits Package
- Growth support
- Mentorship and Support
- Training as software evolves
- Fun Work Environment
- Continuous Learning & Development

EEO & Accessibility

McMillan provides accommodation for applicants with disabilities. If you require accommodation at any time during the recruitment process, please email or contact us at to submit your accommodation request.

McMillan LLP is committed to fostering a culture of inclusion and diversity.

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📌 Receptionist and Events Assistant (Ottawa)
🏢 McMillan
📍 Ottawa