About Opener

Opener is an AI-powered wholesale growth platform for CPG brands. We give every wholesale account its own dedicated sales rep that works the account daily - opening new doors, growing existing accounts, and reviving dormant ones. We unify data from Faire, Shopify, QuickBooks, UNFI, KeHE, and more into a single per-store record, then act on the best next move for each account while keeping the brand in control.

Our customers are some of the fastest-growing brands in food, beverage, wellness, and beauty.

About the Role

As an Account Manager, you'll own a portfolio of retailer accounts and be responsible for growing them - landing orders, deepening relationships, and making each account more valuable over time. Because you're closest to the accounts, you'll also work directly with the brands we represent and help shape the product that powers all of it. It's a role for someone who wants to own real outcomes and see the full picture of how wholesale growth happens.

What You'll Do

- Manage a book of retailer accounts - respond to emails and Faire DMs, make outbound calls, follow up relentlessly, and drive as many orders as possible through upselling, retention, and reactivation
- Own the day-to-day relationship and strategy with active accounts and expand order size, frequency, and SKU count
- Re-engage dormant stores and bring them back to buying
- Inform how we review inbound,



prioritize outreach, and structure the workflow that turns conversations into orders
- Partner with the CPG brands we represent to make sure the product is meeting their needs
- Translate what you see with retailers and brands into clear, prioritized input for our product team

What We're Looking For

- 1-3 years of sales experience in CPG, ideally selling into or working with retail/wholesale accounts (food, beverage, wellness, or beauty a plus)
- Hungry, self-directed, and comfortable owning a number
- Strong communicator - equally sharp on a cold call, a Faire DM, and a brand check-in
- Organized and high-throughput; you can juggle many accounts without dropping threads
- Curious about product and process - you like finding a better way, not just running the play
- Comfortable in a rapid-moving startup where the role and tools evolve quickly

Nice to Have

- Hands-on experience with Faire, UNFI, KeHE, or other distributor/wholesale channels
- Familiarity with CRM, sales tooling, or AI-assisted workflows

Why Opener

- Real ownership and visible impact from day one on a small team where your work moves the number
- A front-row seat to how AI is reshaping wholesale — and a direct hand in building it
- Competitive base plus commission, with room to grow as the team scales

📌 Account Manager (Toronto)
🏢 Opener
📍 Toronto