About The Lawnfather The Lawnfather is a growing landscaping and property maintenance company serving residential and commercial clients throughout Calgary. We provide landscaping, lawn and property maintenance, and snow removal services.

We’re looking for an organized, dependable, and proactive Administrative & Social Media Coordinator to help keep our office, customers, and field crews running smoothly.

This is a hands-on position for someone who is comfortable juggling multiple priorities. You’ll be communicating with customers, coordinating crews and schedules, handling administrative tasks, and helping manage our social media presence.

Responsibilities

Administration & Customer Service

- Answer incoming phone calls, emails, and customer inquiries
- Provide skilled and friendly customer service
- Prepare and send invoices and follow up on outstanding accounts
- Maintain accurate customer and job information
- Assist with estimates, work orders, and general office administration
- Organize documents, receipts, job information, and company records
- Handle day-to-day administrative issues as they arise

Scheduling & Operations

- Schedule landscaping, maintenance, and service jobs
- Coordinate daily schedules with field crews and management
- Communicate job details, addresses, changes, and priorities to crews
- Update customers regarding scheduling and job progress
- Help ensure crews have the information they need before arriving on site
- Adjust schedules when weather, delays, or other issues arise
- Follow up on completed jobs and outstanding items

Social Media & Marketing

- Manage and regularly update company social media accounts
- Create and post photos, videos, stories, reels, and project updates




- Capture and organize before-and-after project content
- Respond to basic social media messages and inquiries
- Help showcase completed projects and promote company services
- Assist with generating Google reviews and maintaining our online presence

What We're Looking For
- Strong organization and time-management skills
- Excellent written and verbal communication
- Comfortable speaking with customers over the phone
- Able to manage multiple tasks and changing priorities
- Reliable, punctual, and accountable
- Strong attention to detail
- Comfortable using computers, email, spreadsheets, scheduling software, and invoicing systems
- Familiarity with Instagram, Facebook, TikTok, and creating short-form content
- Ability to work independently and take initiative
- Previous administrative, dispatch, scheduling, construction, landscaping, or service-industry experience is an asset

The Right Person

We’re looking for someone who doesn't need to be constantly reminded what needs to get done. You should be comfortable taking ownership of your responsibilities, following up on outstanding items, solving smaller problems independently, and keeping management informed.

Our business moves quickly, particularly during the landscaping and snow seasons, so being organized and able to stay calm when schedules change is important.

To apply: Please submit your resume through Indeed. In your application, briefly tell us about any experience you have with administration, scheduling, customer service, social media, or coordinating field/service crews.

Pay: From $18.00 per hour

Experience

- Administrative: 1 year (required)
- Sales: 1 year (required)

Work Location: In person

📌 Administrative & Social Media Coordinator (Calgary)
🏢 The Lawnfather
📍 Calgary