Job Overview

We are seeking a dynamic and highly organized Administrative Officer to join our team! In this vital role, you will be the backbone of our daily operations, ensuring smooth administrative workflows and exceptional support across departments. Your energetic approach and attention to detail will help foster an efficient, welcoming environment for staff, clients, and visitors alike.

This position offers an exciting opportunity to utilize a broad skill set including office management, customer service, bookkeeping, and technical proficiency with various software tools. If you thrive in a fast-paced setting where your organizational skills and proactive attitude can shine, we want to hear from you!

Responsibilities

- Manage front desk operations, greeting visitors and directing them appropriately with professional phone etiquette.
- Handle multi-line phone systems efficiently, taking messages and transferring calls promptly.
- Perform data entry tasks accurately using Microsoft Office Suite, Google Workspace, and QuickBooks for bookkeeping and record keeping.
- Maintain organized filing systems—both physical and digital—to ensure easy retrieval of documents.
- Provide exceptional customer support by addressing inquiries, scheduling appointments, and assisting with general administrative needs.
- Assist with payroll processing by entering employee hours, wages, deductions,



and other payroll information accurately and maintaining organized payroll records for our clients (training will be provided).
- Assist with clerical tasks such as proofreading documents, preparing reports, and managing correspondence to ensure clarity and professionalism.

Requirements

- Minimum 2 years of experience in office administration or clerical roles with a focus on customer service.
- Strong computer skills including proficiency in Microsoft Office (Word, Excel), Google Workspace (Docs, Sheets), and QuickBooks for bookkeeping purposes.
- Multi-tasker and excellent organizational skills with the ability to prioritize tasks effectively in a busy environment.
- Experience working at a front desk or handling multi-line phone systems with professional phone etiquette.
- Familiarity with data entry procedures, filing systems, and document proofreading to ensure accuracy.
- Demonstrated ability to perform administrative tasks efficiently while maintaining a positive attitude under pressure.
- Proficient in both English & Arabic.

Join us as an Administrative Officer and play a key role in creating an organized, welcoming environment that supports our team’s success! We are committed to providing paid opportunities that recognize your skills and dedication while fostering your skilled growth.

Pay: $20.00-$25.00 per hour

Language

- Arabic (required)

Work Location: In person

📌 Administrative Officer (Ottawa)
🏢 iFlex Tax
📍 Ottawa