Summary Of Duties

- Process emergency and non-emergency requests for ambulance and fire response
- Communicate with individuals under stress
- Provide pre-arrival instructions
- Direct and coordinate ambulance and fire unit movement
- Operate complex computer-aided telecommunications equipment

Qualifications/Skills

- Minimum 18 years of age, and Grade 12 education or equivalent
- Communicate effectively and tactfully, both oral and written
- Read, interpret, understand and apply complex and overlapping policies
- Strong multi-tasking, organizational and prioritization skills
- Ability to maintain control under pressure, work at a fast pace in an unpredictable environment
- Demonstrate problem-solving and critical thinking
- Make sound, independent decisions,



and exercise discretion during emergency/difficult/stressful situations, and be accountable for such decisions
- Establish and maintain effective working relationships with coworkers and stakeholders
- Solid computer literacy, data entry, retrieval and keyboarding skills
- Experience in Emergency Services would be an asset

Job offer is conditional on: successful criminal background check, current standard first aid and CPR certificate; successful completion of all training requirements and ACO Provincial Certification; and Restricted Radio Operator Certification. Candidates will be required to attend and successfully complete a 12-week FT training program.

📌 Ambulance Communications Officer I - Wallaceburg CACC - Regular Part-Time - 2026 (Toronto)
🏢 Sunnybrook
📍 Toronto