Call Centre Specialist

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Join Our Team as a Call Center Specialist! Full-time, Permanent

At Systèmes Sous-sol Québec, we believe in work-life balance and fostering a positive, supportive work setting. Join us and become a key part of a dynamic, customer-focused team!

What We Offer – Call Center Specialist:

- $19/hour + bonuses – Be rewarded for your hard work!
- Benefits after 90 days
- RRSP contribution up to 3% – We invest in your future
- Full-time, permanent position – The stability you deserve!
- Growth and advancement opportunities – We invest in YOU!

Call Center Specialist Responsibilities

- Answer incoming calls and make outbound calls professionally and with a positive attitude
- Schedule and coordinate appointments with homeowners – no high-pressure sales!
- Follow up with customers to ensure satisfaction and clear communication
- Update and organize customer records
- Optimize appointment scheduling and ensure smooth daily operations
- Handle administrative tasks (messages, emails, printing, filing, etc.)

What We’re Looking For in a Call Center Specialist: ✔ 2+ years of experience in customer service or a call center – You’re a natural communicator! ✔ Bilingual (French & English) – Comfortable working with a diverse clientele

✔ Strong multitasking skills – You thrive in a fast-paced environment!

✔ Excellent listening and problem-solving skills – You enjoy helping others

✔ Comfortable with computer tools – Skilled in scheduling and data entry

Who We Are

Since 2007, Systèmes Sous-sol Québec has been a leader in foundation repair, helping thousands of homeowners protect their biggest investment.



We are part of the largest contractor network in the world and have received several awards, including:

- #1 Canadian Dealer – Contractor Nation – since 2018
- Consumer Choice Award (2019, 2020, 2021)
- Recognized by the APCHQ & ACQ for excellence in service

Discover What Makes Us Unique: https://www.youtube.com/watch?v=W2gJMJhBtjE www.systemessoussolquebec.com Ready to take your career to the next level? Apply today and become part of an exceptional team!

Additional Information

Job Type: Full-time

Experience: Experience Required

Contact Information

Name: Lana Markarian

Phone: 1-(phone hidden)

Email: [email protected]

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- ]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" data-turn-id="request-WEB:c881b440-a3b4-4522-82ae-809d01392c35-0" data-testid="conversation-turn-2" data-scroll-anchor="true" data-turn="assistant">

Join Our Team as a Call Center Specialist! Full-time, Permanent

At Systèmes Sous-sol Québec, we believe in work-life balance and fostering a positive, supportive work environment. Join us and become a key part of a dynamic,



customer-focused team!

What We Offer – Call Center Specialist:

- $19/hour + bonuses – Be rewarded for your hard work!
- Benefits after 90 days
- RRSP contribution up to 3% – We invest in your future
- Full-time, permanent position – The stability you deserve!
- Growth and advancement opportunities – We invest in YOU!

Call Center Specialist Responsibilities

- Answer incoming calls and make outbound calls professionally and with a positive attitude
- Schedule and coordinate appointments with homeowners – no high-pressure sales!
- Follow up with customers to ensure satisfaction and clear communication
- Update and organize customer records
- Optimize appointment scheduling and ensure smooth daily operations
- Handle administrative tasks (messages, emails, printing, filing, etc.)

What We’re Looking For in a Call Center Specialist: ✔ 2+ years of experience in customer service or a call center – You’re a natural communicator! ✔ Bilingual (French & English) – Comfortable working with a diverse clientele

✔ Strong multitasking skills – You thrive in a fast-paced environment!

✔ Excellent listening and problem-solving skills – You enjoy helping others

✔ Comfortable with computer tools – Skilled in scheduling and data entry

Since 2007, Systèmes Sous-sol Québec Has Been a Leader In Foundation Repair, Helping Thousands Of Homeowners Protect Their Biggest Investment.

We Are Part Of The Largest

Contractor Network In The World And Have Received Several Awards, Including:

- #1 Canadian Dealer – Contractor Nation – since 2018
- Consumer Choice Award (2019, 2020, 2021)
- Recognized by the APCHQ & ACQ for excellence in service

Discover What Makes Us Unique: https://www.youtube.com/watch?v=W2gJMJhBtjE www.systemessoussolquebec.com Ready to take your career to the next level? Apply today and become part of an exceptional team!

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