Bud Rier Chevrolet Limited is seeking a full time, highly motivated Service Advisor to join our Service team at our Paisley, ON dealership. As a Service Advisor you will have a huge impact on providing the best experience to our customers. We are looking for an experienced individual who can build rapport with customers and can successfully multi-task in a busy Service Department.

Pay: $50,000 - $60,000 per year (salary bonus)

Responsibilities:

- Greet customer, conduct active vehicle side service consultation, document any customer concerns, recommend necessary service and promote the sale of labour, parts and accessories
- Open repair order based on appointment information and any additional information provided by the customer during check-in
- Provide estimates as needed
- Maintain consistent contact with the customer for the duration of the vehicle repair by updating on the status of their vehicle and contact customer for additional work and promote sale of labour, parts and accessories
- Discuss repairs with Technicians and keep updated on the status of vehicles
- Review the invoice with the customer and ensure their vehicle is ready before they pick up
- Arrange alternate transportation for customers while their vehicle is being serviced
- Follow-up on ordered parts and open work orders
- Handle calls regarding technical and service related inquiries
- Promote service facilities to encourage repeat business
- Understand new and after market warranty coverage’s to ensure compliance to the requirements.
- Carry out after sales follow ups to build and maintain positive relationships

Qualifications:

- Retail sales or service experience
- Available to work 5 days a week
- Ability to negotiate and sell
- Exceptional customer service skills with the desire to exceed customer expectations




- Strong organizational and prioritization skills with the ability to multitask
- The ability to effectively respond to and meet the needs of a diverse client base

Assets:

· 2-3 years experience working in an automotive shop setting

· Previous knowledge of PBS software system

What We Offer:

- A competitive compensation plan
- A full and comprehensive benefits package
- Employee Vehicle Purchase program
- A solid foundation of customers from over 50 years of business
- A leadership team that trains and mentors its staff to ensure success for new team members
- An open-door environment that promotes close collaboration within all levels of the organization
- Prospect for advancement
- Employee Assistance Program
- No Sunday or holiday work, more time to enjoy your friends & family!

While we appreciate all applications received, only those selected for an interview will be contacted.

About Us:

Since 1975, here at Bud Rier Chevrolet Limited, our dedication to excellence and quality service begins with our people. As a top dealership, we pride ourselves on attracting and retaining top talent who bring drive, skill and commitment to the delivery of outstanding customer service.

Bud Rier Chevrolet is a 4th generation, family-owned business and we pride ourselves on treating our customers like family. Our successful business is built on repeat customers, and our goal has always been to cultivate a trusting relationship focused exclusively on creating value for our customers. We offer great deals, friendly service and a helping hand when it comes time to selling and servicing new and used vehicles.

Job Types: Full-time, Permanent

Pay: $50,000.00-$60,000.00 per year

Benefits

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care

Work Location: In person

📌 Automotive Service Advisor (Paisley)
🏢 Bud Rier Chevrolet
📍 Paisley