Under the responsibility of the Banquet Supervisor, the supervisor actively participates in the organization of banquet events. He organizes and supervises activities related to banquet and meeting services according to established standards. When required, it also performs supervisory tasks for the outlets of the restoration.

Tasks and responsibilities

- Motivate, supervise, train and mentor service employees under his / her responsibility;
- Supervise the smooth running of meals and coffee breaks;
- Distribute work and plan schedules for servers and team members;
- Perform administrative duties related to payroll and tip distribution;
- Ensure the highest quality of customer service and satisfaction during and after the service and handle complaints where applicable;
- Organize the assembly and disassembly of banquet halls;
- Participate in the coordination of events and ensure the smooth running of these events;
- Ensure effective communication within his department and with other departments of the hotel;
- Ensure the optimal use of all facilities and respect established budgets;
- Conduct daily inspection of service areas and ensure compliance with hygiene, sanitation, health and safety standards;

REQUIREMENTS / Required skills, knowledge and abilities
- Attestation of College Studies (ACS) or Diploma of College Studies (DEC) in hotel management or in F & B;
- A minimum of three (3) years of relevant experience in a similar function;
- Very positive knowledge of the MS Office suite (Word, Excel and Outlook);
- French and English language proficiency (knowledge of another language will be considered an asset);
- Strong customer service and anticipation skills;
- Recognized leadership and professionalism;
- Ability to manage priorities and work under pressure;
- Strong skills in communication,



teamwork and team management;
- Autonomy and dynamism;
- High availability and flexibility in working hours;

SUMMATION: Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.

You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker.

**Applications will not be accepted via email or in person.

We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application.

ABSOLUTELY NO PHONE CALLS PLEASE

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

At Northland Properties,



we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.

Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker.

Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.

Northland Restaurant Group uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting.

Northland Restaurant

Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Northland Restaurant

Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email [email protected].

Northland Restaurant

Group takes seriously its obligations under the Human Rights Code.

📌 Banquets - Supervisor (Edmonton)
🏢 Northland Properties
📍 Edmonton