The OpportunityObtaining and up-selling parts and service orders, creating customer satisfaction and adding value to the customer's buying experience.Provide consistently elevated levels of customer service to customers and accounts, reaching business targets through excellent telephone sales and communication skills.The RoleDevelop and maintain confidential client information utilizing Wajax's CRM software.Manages Customer Satisfaction with all existing customers by delivering the utmost in customerservice.Generate recent and repeat sales by providing product and pricing information in a timely manner.Determine customer requirements and expectations to recommend specific products andsolutions.Recommend alternative products based on cost, availability, or specifications.Increase sales and average order size by means of cross-selling, up-selling, add-on sales andoffering promotional sales items.Prepare customer presentations, tenders, RFQs and Project Quotations for After Market Sales Repsas requiredAttend site visits and customer presentations with After Market Sales Rep as required.Respond to customers via phone, fax or email for quotes, purchases, etc. in a timelymanner after hours on call rotation.BPT & Hydraulic knowledge is an asset.The CandidateKnowledge of mechanical power transmission, hydraulics and/or pneumatics'Working knowledge of Microsoft Office, including Outlook, Excel, Word and PowerPoint, CRM (Salesforce preferred),



completion of ongoing product trainingResponsible and adaptableProblem solving skillsResults-oriented and willingness to always offer superior serviceDemonstrated skills in planning and organization of workGood team spiritCompensationBase pay $60,000 to $69,656 per annum plus quarterly bonus plan. Pay may vary based on skills, expertise, and performance, and is a component of the total rewards package.This is a current replacement vacancy.Wajax does not use AI powered recruitment processes.The CompanySince 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas – to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional "perks."Highlights IncludeCompetitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending

📌 Inside Sales Representative - C$60,000 - C$69,656 A Year (Langley)
🏢 Wajax
📍 Langley