15 Aug
|
Hansen Signs
|
Moncton
15 Aug
Hansen Signs
Moncton
Looking for a great place to grow your career? We are Looking for a friendly, enthusiastic individual who thrives in a team oriented environment, This person is outgoing, energetic, and brings a positive attitude to the workplace!
Recent Graduates welcome to apply!
As a Receptionist you role will include some administrative tasks, you will be the first point of contact for our customers and play a critical role in ensuring smooth day-to-day operations. You'll provide exceptional customer service, and support office staff as needed.
We are looking for someone motivated to grow with us, You are happy by nature, Customer service comes easy, and you learn things quick and efficiently. Your not scared of a challenge or changes, You are excited for the future!
Duties and responsibilities
Reception Duties:
- Answer the reception phone promptly and professionally.
- Greet and welcome all customers entering the business with a friendly demeanor.
- Ensure the highest level of exceptional customer service at all times.
- Administrative Tasks:
- Create and manage invoices for completed jobs.
- Handle shipping supply-only orders and order office materials and supplies with approval.
- Manage easy inbound requests from intake to sale.
- Complete service calls and create work orders for the installation department.
- Collaborate with the estimating department to obtain quotes and release small digital work orders to the production department.
- Communicate service timelines to clients and coordinate with the install manager to keep clients informed.
- Accounts Receivable and Payable:
- Generate, and review invoices.
- Manage accounts receivable, including initiating the collection process for payments from key clients.
- Adhere to corporate client requirements and follow up within appropriate timelines.
- Serve as a backup for accounts payable tasks, including posting invoices, creating POs, and other duties as needed.
Who are we looking for?
- Must be bilingual in French and English
- Level C2 English (high fluency or native speaker)
- B1 / B2 French - Must be able to hold conversations in french. Calls will come through with French speaking clients and they must be answered and transferred to the appropriate person while communicating to the client in French.
- High school diploma or equivalent;
- Proven experience in a receptionist or administrative role, preferably in a similar industry.
- Excellent communication and customer service skills.
- Strong organizational and multitasking abilities.
- Proficiency in google suite.
- Basic understanding of accounts receivable and payable processes.
- Ability to handle sensitive information with discretion.
- Familiarity with office equipment and procedures.
- Able to work in Office Monday to Friday (dayshift)
📌 Bilingual Reception/Administrative assistant (Moncton)
🏢 Hansen Signs
📍 Moncton