Power King is seeking a highly organized and motivated Scheduler to join our team. This is a home-based position operating out of Sutton, Ontario. The Scheduler is a key liaison between our customers and service crews and serves as the first point of contact for day-to-day operations.This role is responsible for accurately and efficiently scheduling recurring service appointments in accordance with fire code requirements, while balancing client needs with crew availability. Our service crews work night shifts, while office coordination and client communication take place during regular daytime hours.Key ResponsibilitiesHandle a high volume of incoming calls and emails professionally and promptlyProactively contact customers to schedule services, confirm details, and verify database informationCoordinate schedules for 6–7 service crews, averaging 2–3 jobs per crew per shiftInvestigate, troubleshoot, and resolve customer inquiries and scheduling conflictsMaintain accurate and up-to-date customer and job records in the databaseSchedule recurring and new customer appointments 3–4 weeks in advance,



adjusting as neededAssist with additional administrative duties as requiredQualifications & SkillsExcellent verbal and written communication skillsStrong customer service skills with a positive, upbeat attitudeAbility to prioritize tasks, understand urgency, and work under pressureHighly organized with robust attention to detailSelf-motivated and proactive problem solverConfidence communicating with clients via phone and emailKnowledge of Toronto and GTA geography is an asset (services booked centrally across Ontario)Experience or knowledge of commercial exhaust cleaning is an assetProficient with Windows, Excel, and internet-based platforms (e.G., ServiceTrade, Google Maps)Team-oriented, dependable, and able to work independentlyReliable with excellent attendanceTraining & SupportOngoing in-house training and support providedCompensation & BenefitsCompetitive hourly wage: $22.00–$28.00, based on experienceDental careExtended health careVision careFlexible scheduleOn-site parkingJob Types: Full-time, PermanentPay: $22.00-$28.00 per hourBenefits:Dental careExtended health careWork Location: In person

📌 Scheduling Coordinator - C$22 - C$28 An Hour (Newmarket)
🏢 Power King
📍 Newmarket