Branch Care Coordinator

Maple Respiratory Group– Calgary, AB

Full-Time | On-Site

About Us

Maple Respiratory Group is a leading provider of respiratory and sleep disorder healthcare. Our multidisciplinary team of pulmonologists, sleep specialists, interpreting physicians, technologists, and educators work collaboratively to deliver exceptional, patient-centered care.

We foster a workplace culture built on mutual respect, accountability, and teamwork. At Maple Respiratory Group, we value both professional excellence and personal well-being, creating an environment where our team members feel supported, appreciated, and empowered to grow.

This role offers a competitive salary, comprehensive benefits, and opportunities for professional development within a supportive and dynamic environment.

Position Summary

We are seeking an organized and compassionate Branch Care Coordinator to join our Calgary team. This on-site role is essential to ensuring the smooth daily operations of our branch while supporting clinicians and delivering an outstanding patient experience.

The ideal candidate thrives in a fast-paced healthcare environment, demonstrates strong communication skills, and is committed to providing exceptional administrative and patient support.

Key Responsibilities

- Schedule and confirm patient appointments
- Coordinate and manage clinician schedules
- Process and manage incoming referrals
- Prepare and maintain accurate patient charts




- Maintain electronic medical records
- Communicate effectively with patients and multidisciplinary team members
- Ensure adherence to data privacy and confidentiality standards
- Provide professional and courteous telephone and front-office support
- Carry out additional tasks as required to meet business needs

Qualifications

- Medical Office Assistant Diploma or equivalent education and experience
- Experience in healthcare office administration
- Proficiency in medical terminology
- Experience with TELUS Med Access EMR (preferred)
- Strong understanding of privacy and confidentiality practices
- Proficiency in Microsoft Office Suite
- Excellent organizational, time management, and multitasking skills
- Outstanding customer service and telephone etiquette
- Strong written and verbal communication skills
- Empathetic, adaptable, and team-oriented approach

Why Join Maple Respiratory Group Canada Inc?

- Competitive salary
- RRSP Match
- Comprehensive health, dental benefits, STD, LTD coverage and HCSA (Health Care Spending Account)
- Supportive and collaborative team environment
- Opportunities for career development and career advancement
- Ongoing education and growth opportunities
- Paid time off including (Vacation and Statutory Holidays)

If you are passionate about healthcare administration and want to make a meaningful impact, we encourage you to apply with your resume and cover letter today.

📌 Branch Care Coordinator (Calgary)
🏢 Maple Respiratory Group
📍 Calgary