If you are looking for a long-term position as the Branch Manager (Pediatric Dentistry on 160 location - #201, 15961 97 St) in progressive, state of the art Pediatric Dental office, with excellent pay and benefits please read below! We are looking for a Full-Time Branch Manager approximately 32-40 hours/week. The successful applicant must be self-motivated, organized, detail oriented, caring and a compassionate individual to connect with team members, parents and patients.
It is also important that this person possesses a positive attitude with professional commitment, leadership skills and is friendly/out-going in a team-oriented environment.
Requirements: (The applicant must meet the following requirements)
- High School diploma
- Human Resource experience
- Exhibits leadership experience/qualities within a big team and acts as a trusted advisor to management
- Be able effectively to manage conflicts
- Be able to work independently
- Must be computer proficient and learn new software easily (software used in our Gold)
- Be proactive
- Ability to work in a fast paced environment and meet deadlines on time
- Ability to adapt to change and a growing practice
- High level of organization and attention to detail
- Excellent communication and customer service skills
- Proficient in English
Responsibilities and Duties
- Maintain a partnership with other practice managers and doctors in all areas of the clinic (i.e. Financial, Clinical, Surgical)
- Enforce office protocols
- Ensure the smooth running of the office on a daily basis
- Understand the booking and maintaining of schedules for all patients (Pediatric)
- Problem solve patient scheduling issues
- Address patient questions and concerns, respond to reviews
- Understand our billing process and cost of procedures
- Be able to acquire knowledge about all areas of the clinic and facilitate the smooth running of administrative duties in coordination with the clinical side of the practice
- Overlook front end administrative staff and clinical team
- Develop team and be instrumental in their growth at the company
- Attend and participate in manager meetings
- Some personal assistant administrative tasks
Qualifications and Skills
- Minimum education: High School Diploma
- Background in Human Resources or leadership (required)
This position offers
- State of the art offices
- Professional clinical and administrative teams
- Full-Time hours (32-40 hours per week)
- Pay based on experience