Overview

DLC A.I.M.I. Collective Mortgage Group is a fast-growing mortgage brokerage focused on operational excellence, broker support, and scalable growth. We work with a dynamic team of agents across BC, AB, and ON, and are looking for a highly organized and detail-oriented individual to support our operations.

Role Overview:

Brokerage Operations Coordinator | Mortgage Industry | BC/AB

Full-time, in-person role supporting billing, compliance, and commission operations for a growing mortgage brokerage. Ideal for someone with 1-3 years in mortgage or financial operations who wants to grow into a bigger operations/compliance role.

Key Responsibilities:

Billing & Payments

Manage monthly brokerage billing (fees, lender payouts, etc.)

Reconcile accounts and track outstanding payments

Coordinate with brokers on payment-related inquiries

Compliance

Ensure adherence to provincial regulations (BCFSA, RECA, FSRA as applicable)

Maintain broker licensing records and documentation

Support audits and internal compliance checks

Commission & Payout Management

Calculate and process broker commissions

Handle commission splits, payouts, and reconciliation

Liaise with accounting/bookkeeping

Process Improvement & Automation

Identify inefficiencies and improve workflows





Help implement automation using CRM tools (Velocity, Zoho, etc.)

Standardize SOPs for onboarding, compliance, and submissions.

Recruitment Support

Assist in screening and onboarding new brokers

Coordinate interviews and documentation

Support growth initiatives of the brokerage

Marketing & Broker Engagement

Coordinate internal communications (updates, announcements)

Support broker events, masterminds, and training sessions

Help maintain engagement across the brokerage

Must-have:

Minimum 1 year experience specifically in mortgage, lending, or financial services administration (not just general admin)

Experience with commission or payout calculations

Comfortable working with compliance/regulatory documentation

Nice-to-have (asset only):

CRM experience (Velocity, Filogix, Zoho)

Familiarity with BCFSA/RECA/FSRA specifically

What We Offer:

Growth opportunity within a scaling brokerage

Exposure to operations, compliance, and business strategy

Supportive and fast-paced team environment

Competitive compensation (based on experience)

Job Type: Full-time

Benefits:

Dental care

Extended health care

In office parking

Pay: CA$55,000.00 - CA$80,000.00 per year

📌 Brokerage Operations Coordinator | Mortgage Industry | BC/AB (Surrey)
🏢 AIMI Collective Mortgage Group
📍 Surrey