Business Development & Client Experience Manager FIC) is a multi-family office providing multiple services, including estate planning, risk management, financial counsel, trusteeship, investment advice, and other services.
We recognize excellent relationship management, accurate, actionable, and sound advice, and the desire to deliver the best quality work, improving the groups overall performance and increasing its value-added capacities.
We are currently recruiting on behalf of an external partner for aBusiness Development & Client Experience Manager to join their concierge healthcare team.
This role is tailored for a driven professional, such as a former Pharmaceutical Representative, Clinic Manager, Healthcare Executive, or Clinical Nurse (RN/LPN) with strong business acumen who possesses a deep understanding of the healthcare landscape and clinical operations.
You will serve as the crucial bridge between our clinical services and our high-net-worth clientele, acting as the face of the practice.
Business Development
Develop and execute initiatives that support business growth and increased clinic utilization.
Build and maintain relationships with physicians, referral partners, community organizations, and corporate partners.
Identify recent opportunities to expand services and strengthen community partnerships.
Represent the organization at networking events and community initiatives.
Build trusted, long-term relationships through exceptional service and proactive communication.
Cultivate meaningful relationships that support organizational growth.
Support physician recruitment initiatives and onboarding experiences.
Collaborate with healthcare providers and strategic partners to strengthen referral networks.
Marketing & Brand Collaborate with marketing partners to support campaigns, events, and promotional initiatives.
Represent the organization with professionalism while strengthening our reputation within the community.
Help ensure consistent messaging across client-facing communications.
Contribute ideas that improve client experience, operational efficiency, and business growth.
Participate in organizational initiatives that support continuous improvement.
We're looking for someone who is passionate about creating exceptional client experiences while helping grow a premium healthcare organization. 5+ years of experience in business development, client relationship management, healthcare operations, hospitality, luxury service, or a related field.
Demonstrated success developing strategic partnerships and growing business opportunities.
Exceptional interpersonal, communication, and relationship-building skills.
Confidence engaging with physicians, executives, and high-net-worth clientele.
Strong organizational skills with the ability to manage multiple priorities.
High levels of professionalism, discretion, and emotional intelligence.
Experience working in healthcare, concierge medicine, wellness, luxury hospitality, or premium service environments is considered a strong asset.
Build trusted relationships with clients, physicians, and community partners.
Help grow our membership base and referral network.
Identify opportunities that support long-term organizational growth.
Collaborate with leadership to continuously improve how we serve our clients.
Existing network within the local luxury wellness or private healthcare sector.
Extended health benefits plan
Type: Permanent, Full-Time, In Person
Start Date: Immediate
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. #
📌 Business Development & Client Experience Manager (Vancouver)
🏢 FIC
📍 Vancouver