Position Summary...The Specialist - Technology Logistics Support role is required for day-to-day support of equipment in the logistics environment.

- This role is also responsible for receiving, tracking, and resolving L1 Service Desk requests and incidents, submitted by customers via walk-up or systematically.
- This role assists with the installation of new systems and services as required
- Monitor Data center alarms and co-ordinate with 3rd Party, SSC and Global Technology for maintenance.

What You'll Do...

- Serves as first point of contact for DC/FC users seeking IT support.
- Aims to resolve a significant portion of incidents and fulfill routine service requests directly.
- Act as communication bridge between the operations and various support teams to facilitate smooth information flow and effective problem resolution.
- Manage release of planned outages and upgrades to ensure successful implementation.
- Assist with supporting Microsoft Windows and its office products.
- First level support of all office printers in preventive and remedial capacity.
- When unable to resolve an issue themselves, escalates incidents and complex service requests to the appropriate global support and specialist teams.
- All other duties as assigned.

Position Requirements

- Adaptable to working in different warehouse settings that include moving machinery, dust, noise and occasional exposure to variable temperatures.
- Ability to perform all physical requirements of the role including but limited to; standing, walking, pushing, pulling, squatting, bending, climbing, reaching and safely lift materials or equipment weighing up to 50 lbs. Steel toed safety shoes/boots are required.
- Ability to maintain sustained visual and auditory attention to detail,



ensuring effective monitoring of tasks and work environment.
- Ability to thrive in fast-paced environments with ongoing pressure from deadlines, production targets, and accuracy standards.
- Experience in managing exposure to challenging situations while maintaining professionalism.
- Ability to have flexibility with working hours, including adapting to shift changes and non-standard schedules while maintaining a work-life balance.
- Ability to travel between sites as required; must possess reliable personal transportation as public transportation is not available for all locations.

The pay range for this position is $60,000.00 - $75,000.00. Pay will be determined based on relevant experience.

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L’échelle salariale pour ce poste est de 60,000.00 à 75,000.00. La rémunération sera déterminée en fonction de l’expérience pertinente.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

19525 24TH AVE, SURREY, BC V3Z 1J2, Canada

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📌 (CAN) Specialist, Technology Support - Logistics (Surrey)
🏢 Walmart Canada
📍 Surrey