Join Our Team: Client Experience Specialist - Hybrid Chance!

JFE Shoji Power Canada (JSC) is an electrical steel products manufacturer located in Burlington, Ontario. As the largest producer of transformer cores in North America, JSC specializes in wound, amorphous, and step‑lap cores for power generation and distribution equipment. Its electrical steel products and magnetic materials are also used in electric vehicle motors and charging station infrastructure, data centres, audio equipment, and other industrial applications.

Since 1972, JSC (formerly Cogent) has grown from a small niche manufacturer to an integral part of the North American electrical steel supply chain with multiple facilities and over 500 employees. JSC is dedicated to meeting the growing demand for electrical energy by providing strategic, innovative, and sustainable solutions to its clients.

What Sets Us Apart?

At JFE Shoji Power Canada, we are more than just a company—we are a community that embraces safety.



We have a proactive safety attitude where every team member is empowered to care for each other and take responsibility for keeping everyone safe. By embodying the ICare principles, we ensure that safety is not just a priority but a core value of our culture. Each employee plays an essential role in shaping a workplace where safety is embedded in every action we take, and where incidents are prevented before they happen.

How you’ll make an impact

The Client Experience Specialist (CES) is responsible for delivering an exceptional client experience by serving as the primary point of contact for assigned accounts. The CES manages the order fulfillment process from receipt of order through shipment while ensuring clients receive timely, accurate, and proactive communication regarding quotations, orders, schedules, and any concerns requiring resolution. Working collaboratively with Operations, Engineering, Production Planning, Shippin

📌 Client Experience Specialist (Burlington)
🏢 JFE Shoji Power Canada
📍 Burlington