We Are

We are a global collective of innovators applying the new every day to improve the way the world works and lives. New doesn’t mean being ahead of the curve; new is pushing forward the curve, riding the edge where the impossible meets the transformation and making it a reality where it matters. Help us show the world what’s possible as you partner with clients to unlock hidden value and deliver creative solutions.

Empowered with innovative tools, continuous learning and a global community of diverse talent and perspectives, we drive success in a new business architecture that disrupts conventional practices with Reinvention Services and Engines. Our expertise spans 40+ industries across 120+ countries and impacts millions of lives every day. We turn ideas into reality.

Connected Solutions sits at the crux of Supply Chain & Engineering and Technology as its Reinvention Engine helping clients adopt the functional capabilities they need to differentiate in their industry with agility and speed. We leverage our vast partner ecosystem, deep functional knowledge and decades of industry experience to implement the right solutions.

Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.

Choose

Accenture and make delivering innovative work part of your extraordinary career.

Mid-market is a Growth Driver for Accenture The Accenture Mid-market business is a core growth driver within Accenture, focused on helping Mid-market companies reinvent, scale, and compete with the agility required in today’s market. Mid-market organizations share the same bold ambitions as large enterprises, they are undergoing a significant transformation, driven by the need to modernize operations, accelerate growth, and respond to evolving industry demands. Accenture brings the full strength of our global capabilities—deep industry expertise, ecosystem partnerships, and proven innovation—to make enterprise grade solutions accessible, scalable, and simplified for midmarket needs.

Powered by curated offerings, preconfigured solutions, accelerators, and AI enabled delivery models, Accenture Mid-market brings together teams across our global network to help clients drive real ROI, innovate faster, and transform with confidence. The Mid-market portfolio spans repeatable, industrialized solutions across technology, operations, security, cloud, and industry-specific needs to meet clients where they are on their reinvention journey.

We are looking to expand our Mid-market team with the best talent, who have experience in the mid-market, across the business suite, and across functions, that will enable us to continue to drive transformations at scale.

The Work

As a Supply Chain Practice Lead for Mid Market, you will oversee the Americas Mid Market Connected Solutions practice growth and delivery execution across multiple programs/engagements, ensuring pursuit excellence, quality outcomes, client satisfaction, and strong team performance. You will also partner with Sales and Solution teams across Ecosystem Partners to standardize and accelerate delivery by building reusable solution and Agentic assets and templatized solution offers that improve speed to value. Additionally, you will drive/contribute to proposal development and support/lead client Orals for Mid-market pursuits.

Key Responsibilities

Practice Leadership Across Multiple Programs

- Lead end-to-end MM Planning practice across multiple programs or engagements (MM Supply chain portfolio involving Kinaxis, o9, BlueYonder, Manhattan Associates, Anaplan, Coupa and others), ensuring growth, delivery excellence and measurable outcomes.

- Drive growth in the Retail segment (Merch Ops, Cat Man, Enterprise Planning) working closely with Ecosystem Partners like BY, o9, Relex etc.

- Manage Americas mid-market pipeline health for Connected Solutions

- Manage planning, delivery governance, escalations, and delivery risk across programs.

- Ensure consistent delivery standards, operational discipline, and continuous improvement.

- Develop and grow talent by coaching teams, reinforcing delivery best practices, and partnering with HR/leadership on capability building.

- Partner with client stakeholders and internal functions to drive adoption of change and stabilize delivery performance.

Drive Innovation,



Standardization & Speed-to-Value

- Identify repeatable delivery patterns and convert them into solution assets, including:

- delivery accelerators, reusable components, playbooks, reference architectures, and tooling approaches

- Build and maintain templatized solution offers (where applicable), enabling faster proposal responses and reduced time-to-start for new engagements including:

- Retail solution offers for mid-market

- Technology-conversion plans from legacy to Saas-native / Cognitive platforms

- Promote standardization across delivery methods to improve predictability, cost, and quality.

- Support innovation initiatives that improve delivery throughput while maintaining risk controls.

Solutioning & Sales Collaboration (Proposals)

- Collaborate with Sales, Solution Architecture, and other bid teams to shape delivery strategy during pursuits.

- Support proposal development by contributing:

- delivery approach, governance model, staffing logic, and implementation plan
- differentiators tied to reusable assets/accelerators and known delivery methods

- Create or review proposal content to ensure it aligns with feasible delivery execution, commercial expectations, and client requirements.

Support and Lead Orals

- Participate in bid Orals and executive discussions to present delivery strategy and execution confidence.

- Lead oral sessions where required—aligning storytelling across delivery, solution, and commercial commitments.

- Support Q&A; responses by coordinating with SMEs and ensuring consistent messaging across stakeholders.

Travel may be required for role. 0-100% depending on client and business needs.

Within Operations, we are growing our Digital Inside Sales (DIS) team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights.

Responsibilities

- Leverage prospecting tools and CRM systems to identify, qualify, and target the most promising inbound and outbound leads for strategic outreach.

- Employ creative outreach strategies to connect with prospective clients, tailoring your approach based on seasonal opportunities, product offerings, and market insights.

- Serve as the first point of contact for outbound prospects, initiating high-impact conversations and generating interest through cold calls, targeted emails, and social engagement.

- Listen actively to business needs, validate challenges, and skillfully address and overcome objections to build trust and drive engagement.

- Maintain accurate and up-to-date records of all prospect interactions and proactive pipeline management within the CRM, ensuring detailed follow-up and clear handoffs during the sales process.

- Analyze outreach performance and industry trends to identify opportunities for process improvement and optimize prospecting strategies.

- Strive to achieve and exceed individual and team KPIs related to pipeline generation, outreach activity, and qualification metrics, consistently contributing to overall business growth.

- Stay informed on product developments, industry best practices, and competitive trends to effectively communicate value propositions and represent the organization in the market.

What You Need

- Minimum 8+ years'
experience leading delivery for small and large-scale transformation programs (or multiple concurrent programs) including demonstrated success in multi-functional stakeholder management, including client executives and internal leadership.

- Minimum 8+ years previous experience with delivery governance, risk management, and program planning.

- Minimum 8+ years'
experience supporting bids (RFP/RFI), proposals, and/or Orals in enterprise environments.

- Minimum 8+ years'
experience leading people and teams; proven ability to improve overall delivery performance (onshore and offshore teams).

- Minimum 5+ years'
experience building reusable assets, accelerators, or offerings that improve speed and predictability

- Bachelor's degree or equivalent (minimum 12 years) work experience. (If associate's degree,



must have minimum 6 years' work experience).

Preferred Qualifications

- Technical Background in any of the Supply Chain solutions (Kinaxis, o9, Manhattan) is preferred.

- Strong experience with solution architecture concepts (end-to-end, multi-service solution design).

- Experience in operations mobilization / transition setups for new outsourcing or transformation engagements.

- Demonstrated metrics-driven improvement (quality, delivery predictability, cost efficiency, etc.

- Experience positioning Managed Services
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 09/26/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S.

Employee

Benefits | Accenture

Role Location Annual Salary Range

California $163,000 to $413,600

Cleveland $150,900 to $330,900

Colorado $163,000 to $357,400

District of Columbia $173,500 to $380,500

Illinois $150,900 to $357,400

Maine $138,800 to $304,400

Maryland $163,000 to $357,400

Massachusetts $163,000 to $380,500

Minnesota $163,000 to $357,400

New York $150,900 to $413,600

New Jersey $173,500 to $413,600

Virginia $150,900 to $380,500

Washington $173,500 to $380,500

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because Basic Qualifications

- Minimum 6 months of experience in sales

Preferred Qualifications

- Experience in lead generation and qualifying leads

- Experience in outbound calling
- Exceptional written and verbal communication skills, with the ability to convey complex ideas simply and persuasively.

- Strong organizational skills, able to manage multiple priorities, follow up consistently, and adapt in a dynamic, fast-paced environment.

- Analytical and insight-driven, comfortable using data and reporting to optimize outreach and refine sales approaches.

- Problem-solving skills and an innovative approach to challenges.

- Proficient in CRM tools such as Salesforce to manage leads, pipeline, and track sales activities efficiently.

- Proficient with Office and G-Suite collaboration tools for seamless day-to-day operations.

- Bachelor’s degree.

- Bilingual or multilingual proficiency
This is a hybrid role.

Collaborate and connect with the broader Accenture community when attending optional frequent networking and teambuilding events, training sessions and team office days at Accenture's downtown Toronto office location.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time employment, for roles that may be hired as set forth below. The recruiting efforts for this position are intended to fill a brand new position.

The base pay range shown below is intended as a guideline to reflect the majority of offers for this role. It does not represent a maximum limit — in some cases, actual compensation may exceed the range where appropriate.

Information on benefits is here.

Role Location Hourly Salary Range British Columbia/Ontario/New Brunswick $18.65 to $32.07

📌 Connected Solutions Edge Business Architecture Director - Americas (North York)
🏢 Accenture
📍 North York