Full Job DescriptionIf you are looking for a job in a pleasant and dynamic work environment and meet the qualifications below, we would be pleased to welcome you as a member of our team. We currently have an opening for a Customer Service Clerk position.

Bio Lonreco Inc., located in Dorval, is a Quebec-based family-owned company that has been distributing natural products since 1987. Please visit our website for more details about our products and services offered: www.biolonreco.ca.

- Order-taking service (orders taken by telephone, fax, or email; however, this is not a call center)
- Customer service (account opening, follow-ups, etc.)
- General office duties
- Create a positive customer service experience by understanding and responding to customers’ needs quickly and professionally.
- We provide in-house training to ensure that you have a good understanding of the various tasks.

Required Qualifications
- Ability to work in a fast-paced environment
- Bilingual (fluent spoken and written English and French)
- Ability to multitask
- Ability to learn quickly and stay organized




- Ability to work as part of a team
- Enjoy dealing with customers over the phone and providing professional service
- Willingness to exceed our customers’ service expectations
- Strong attention to detail is essential
- Sales-oriented
- Basic computer knowledge (Word and Excel)
- Knowledge of customer database management software is an asset

Working Conditions
- Competitive salary
- Hours: 8:30 a.m. to 5:00 p.m., Monday to Friday
- No overtime
- Salary offered: based on experience
- Annual salary increase
- Employee discount
- Social activities: team lunches, BBQs, Christmas party, celebrations, and birthdays

Please send your resume and cover letter to JoAnne Ravary. Job Type: Full-time, Permanent

Salary: Starting at $23.00 per hour

Perks

- Company events
- On-site parking
- Casual dress

ExperienceCustomer service: 1 year (Required)

LanguageEnglish and French: Required

Job LocationOn-site

📌 Customer Service Representative (Dorval)
🏢 Bio Lonreco
📍 Dorval