Description

Key Job Elements

- Maintain safe work practices
- Manages Customer expectations, evaluates, and determines requirements
- Responsible for Repair Team leadership and ensuring achievement of Safety, Schedule and Quality deliverables
- Prepare estimates of work using the Bid and Proposal process, and support contract negotiations
- Responsible for the application of ISO procedures and standard templates for processes, metrics and lessons learned from previous programs
- Schedule, measure and assign work to individuals and teams
- Promote and develop business opportunities by establishing and maintaining regular interface with Customers, business partners and suppliers
- Develop and maintain Career Path and Qualified/Technical development plans, and Success Factors for direct reports
- Provide daily, weekly and monthly status or performance reports
- Manage issue resolution
- Communicate workshop and other tasking operational priorities and requirements across multiple internal functional departments
- Monitor and when required, be the lead repair technician, provide team leadership, instruct,



and inspect repairs of other technicians on site

Required Qualifications

- University Degree or College Diploma
- 3-5 years experience in a manufacturing environment
- Demonstrated organizational, analytical and decision making skills
- Capable of meeting physical demands of the job and Anthropometric Size Requirements for confined space
- Job requires the applicant to be able to work shift and/or altered work weeks if necessary
- Possess a valid Driver’s License and ability to Travel for either short or extended periods of time
- Able to drive a Fork Truck and operate Portable Cranes and other material handling equipment
- Strong oral and written communication skills
- Advanced MS Office skills
- Ability to travel (5% Canadian, 5% US & Int'l) and possess/be able to acquire and maintain a valid passport
- Must be able to meet Anthropometrical Size Restrictions for confined workspace

Preferred Qualifications

- Previous supervisory experience

Previous LAV assembly/weld repair experience with GDLS products

📌 Customer Support Services Supervisor - RRP Program (London)
🏢 General Dynamics Land Systems - Canada
📍 London