Job Overview

We are a modern, patient-focused denture clinic. Our clinic is known for high clinical standards, a supportive team environment, and a strong focus on patient education and care. We offer a full range of denture and implant-supported prosthetic services and pride ourselves on quality workmanship and long-term patient relationships. We are a growing clinic who is looking to expand and add a long-term receptionist to our team.

Responsibilities

- Greet patients and visitors warmly, creating a positive first impression
- Manage multi-line phone systems to schedule appointments, answer inquiries, and direct calls appropriately
- Verify patient information and update electronic medical records accurately using systems such as Maxident, Toothe, and Hushmail
- Assist with check-in and check-out procedures, including collecting payments and insurance information
- Maintain organized front desk area and ensure all patient documentation is complete and confidential
- Coordinate appointment scheduling with the dental team to optimize daily workflow
- Handle administrative tasks such as filing, data entry, and correspondence
- Support the team by managing office supplies and ensuring the cleanliness of the reception area and waiting room
- Educate patients on basic denture and implant care




- Adhere to all HIPAA regulations to maintain patient confidentiality

Skills

- Proven experience as a Dental/Denturist Receptionist or in a medical office setting with familiarity using Maxident and/or other systems.
- Robust knowledge of medical terminology relevant to dental and healthcare environments
- Excellent communication skills, both verbal and written
- Proficiency in handling multi-line phone systems and office equipment
- Ability to multitask efficiently in a fast-paced workplace while maintaining attention to detail
- Office experience with administrative tasks such as scheduling, billing, and data management
- Professional demeanor with strong organizational skills
- Experience working with front desk operations in dental or medical offices is highly desirable
- Collect payments (cash, card, insurance claims)
- Verify insurance coverage, process insurance claims and pre-authorizations
- Issue receipts and maintain accurate financial records

Additional Information

- Monday - Thursday 8am - 430pm
- Friday 8am - 1pm
- Paid sick days
- Paid vacation
- Competitive Wage

Job Types: Full-time, Permanent

Pay: $18.00-$30.00 per hour

Benefits

- Company events
- On-site parking
- Paid time off

Work Location: In person

📌 Dental Receptionist (Leduc)
🏢 Leduc Denture Clinic
📍 Leduc