Elevate customer experiences with Stingray as a Technical Specialist in Digital Signage based in Montreal. Take charge of complex support escalations while troubleshooting cutting-edge digital signage solutions. Join Stingray's Customer Support team in Montreal as a Technical Specialist (Digital Signage).

This advanced support role focuses on resolving a high volume of technical requests while providing exemplary customer service. Utilize your expertise in digital signage hardware and software to enhance the user experience and streamline processes. Key Responsibilities:

- Manage escalated support cases (Level 2)
- Drive resolutions for technical hardware and software issues
- Prepare Scope of Work (SOW) for technician dispatch
- Create and refine technical documentation for team use
- Conduct advanced troubleshooting on digital signage platforms Requirements:
- 2+ years in an advanced technical support role
- Hands-on experience with digital signage hardware
- Proficient in TCP/IP, DNS, DHCP networking
- Familiarity with MagicInfo, Navori software
- Fluent in both French and English Become the go-to expert in digital signage solutions at Stingray and shape customer experiences in Montreal.

📌 Digital Signage Specialist at Stingray (Montreal)
🏢 Newfoundland Capital Corporation
📍 Montreal