We are seeking a highly motivated fraud leader to help build and operationalize modern fraud controls for commercial banking focused on cheque transactions (deposits/issuance) and throughout the client’s relationship lifecycle with the bank. You will own the strategy and support the design, execution, and optimization of fraud controls across two major fraud‑prone commercial banking core activities. Commercial clients’ deposit‑taking & cheque processes across various channels (ie Branch, Armoured Car, Night Deposit, Remote Deposit Capture, Mobile capture etc…) Commercial Clients’ lifecycle – onboarding/account opening, and on‑going changes to client’s risk profile throughout their relationship with RBC CB.

This is an opportunity to work on high‑impact fraud transformation initiatives involving digital trust, behavioural analytics, authentication modernization, and cross‑channel fraud detection. You will balance fraud loss, client experience, operational cost, and risk appetite while serving as a trusted advisor on large‑scale transformation initiatives. Lead the fraud strategy execution across commercial onboarding, deposits, cheque ecosystems, and client lifecycle activities.

Champion to develop/ optimize fraud controls related to onboarding abuse, shell entities, cheque fraud, deposit anomalies, and client misuse scenarios. Analyze fraud events, onboarding trends, client behaviors, and operational metrics to identify emerging threats and optimisation opportunities. Support fraud mitigation initiatives involving first‑party fraud, mule businesses, synthetic entities, and lifecycle abuse.

Partner with Commercial Channels Fraud and Payments Fraud teams to support integrated enterprise fraud intelligence and cross‑domain detection capabilities. Support implementation of fraud technologies, telemetry integrations, analytics platforms, and control modernization initiatives. Prepare fraud reporting, analytics, executive updates,



and control performance insights.

Coordinate with onboarding, operations, trade, product, risk, fraud, cybersecurity, and technology teams on fraud mitigation initiatives. Provide senior management with timely updates on fraud loss savings and risk performance. Conduct data analysis to support business cases for technology or FTE investment.

Work collaboratively in cross‑functional squads to optimise the risk balance while managing prioritised backlogs. Research and assess best‑in‑class fraud mitigation strategies and technologies. Lead day‑to‑day engagement with fraud technology vendors and partners, supporting proof‑of‑concepts, capability assessments, implementation activities, and ongoing performance management. 10+ years’ experience in fraud, cybersecurity or risk management, with at least 5 years in a fraud‑specific role; demonstrated success leading fraud modernization or enterprise‑scale implementations (not advisory) ~ Product or Operational experitise in cheques, onboarding/KYC, deposits, financial crimes, commercial banking risk, or operational risk environments. ~ Direct understanding of commercial banking payment flows and how unauthorised channel access enables payment fraud (ACH, wires, trade finance) ~ Direct experience with at least four commercial channels: internet banking, mobile banking, APIs, host‑to‑host connectivity, call centres, or branch servicing ~ Familiarity with commercial client administration models and fraud monitoring tools, analytics platforms,



and real‑time decisioning systems ~ Proven track record managing multiple concurrent initiatives and delivering results within fast‑paced transformation environments. ~ Track record building fraud risk governance structures, defining KPIs, and establishing frameworks spanning operations, compliance, and technology ~ Executive‑level communication skills; advanced data analysis with proficiency in Excel (pivot tables, statistical functions) and PowerPoint for presenting findings to senior leadership ~ Demonstrated understanding of regulatory expectations for fraud risk management and how commercial fraud threats evolve with technology adoption ~ Track record in managing medium to large size vendors specialising banking technologies Experience with behavioural analytics, authentication technologies, or fraud monitoring platforms Knowledge of commercial payment ecosystems and payment fraud typologies Knowledge of commercial banking payment rails and emerging payment ecosystems Familiarity with fraud AI/ML models, graph analytics, or real‑time decisioning platforms Red‑team exercises, fraud simulations, or cyber‑fraud fusion experience Exposure to AI/ML fraud detection or fraud intelligence programmes Qualified certifications (CFE, CAMS, CISSP, or equivalent) Project management or consulting experience Vendor Management Experience Leaders who support your development Cybersecurity, Fraud Management, Fraud Risk Management, Risk Management Employment Type: Full time Platform: PERSONAL & COMMERCIAL BANKING Posted Date: 2026-08-07 Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.

RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. #

📌 Director, Commercial Deposits and Client (Lifecycle) Fraud Strategy (Toronto)
🏢 RBC
📍 Toronto