Reporting to the Chief Operating Officer, the Director, Transformation and Risk Management provides strategic leadership for enterprise transformation, organizational planning, risk management, compliance, emergency preparedness, and corporate initiatives across The Royal.

Key Responsibilities

Strategic Planning & Organizational Transformation

- Lead enterprise strategic planning, organizational performance, and transformation initiatives aligned with the hospital's strategic plan.
- Advise senior leadership using data, stakeholder input, and industry insights to support strategic decision-making.
- Champion change management, innovation, continuous improvement, and organizational learning.
- Build partnerships with healthcare, government, academic, and community stakeholders.
- Prepare strategic recommendations and reports for the Executive Leadership Team, Board Committees and Board of Directors.

Risk Management Leadership

- Lead and continuously improve the Enterprise Risk Management framework.
- Oversee risk identification, assessment, mitigation, and reporting across clinical, operational, financial, labour relations, and technology domains.
- Ensure compliance with legislation, regulatory requirements, accreditation standards, hospital policies, and collective agreements.
- Partner with Legal Services, HR, Labour Relations, and technology leaders to strengthen governance, policy management, privacy, and compliance.

Emergency Management

- Provide strategic oversight of emergency preparedness, response, recovery, and mitigation activities.
- Ensure compliance with Accreditation Canada standards and applicable legislation.
- Lead organizational readiness activities, emergency exercises, and external emergency management partnerships.
- Oversee hazard identification and risk assessment (HIRA) activities and organizational readiness programs




- Support Incident Management System (IMS) and Incident Command System (ICS) readiness and leadership development.

Portfolio Financial Stewardship & Human Resources Management

- Lead portfolio planning, budgeting, financial stewardship, and sustainability initiatives.
- Develop business cases, cost-benefit analyses, and ROI evaluations to support strategic investments.
- Lead, mentor, and develop staff while supporting workforce planning, recruitment, and performance management.

Epic Program Sustainability

- Lead post-go-live Epic governance, optimization, and long-term sustainability.
- Monitor Epic utilization and adoption metrics and prioritize enhancement requests.
- Ensure Epic capabilities are fully leveraged, including Key Performance Indicators and system reliability.

Qualifications

- Master's degree in a relevant discipline (e.g., Master of Health Administration (MHA), Master of Business Administration (MBA), Master of Public Health (MPH)).
- 10 years of progressive leadership experience in healthcare transformation, risk management, or operational leadership within a hospital or healthcare system in Ontario.
- Demonstrated experience leading complex, multi-stakeholder change initiatives with measurable impact.
- Preferred: Certified Healthcare Executive (CHE), Professional designations e.g., Project Management Professional (PMP), Canadian Risk Management (CRM) or Prosci Change Management Certification (PROSCI)

Knowledge and Skills





- In-depth knowledge of Ontario's healthcare regulatory environment, funding models, risk governance, and quality improvement methodologies.
- Strong analytical, problem-solving, and strategic thinking skills in a complex healthcare environment.
- Proven ability to influence and collaborate with executive leaders, clinicians, union representatives, and healthcare partners.
- Advanced financial and business acumen, including business case development, budgeting, and cost-benefit analysis.
- Demonstrated experience leading large-scale transformation, project, and change management initiatives.

Language Requirements

English level A- is mandatory in oral expression, oral comprehension, reading comprehension and written expression. Bilingual (French/English) is preferred.

Perks

At The Royal, we are committed to supporting your health, well-being, and financial security at every stage of your career through a comprehensive total rewards package that may include:

- HOOPP, one of Canada's leading defined benefit pension plans, helping you build long-term financial security with a predictable lifetime retirement income and valuable employer contributions.
- Competitive health and dental benefits through Medavie Blue Cross (MBC), supporting you and your family's health and wellness needs;
- Life insurance and disability coverage through Manulife, including short-term and long-term disability benefits where applicable, providing added peace of mind;
- Employee and Family Assistance Program (EFAP) through Telus Health, offering confidential counselling, wellness resources, and support services for you and your eligible family members (excluded casual staff).

Together, these benefits reflect our commitment to helping you thrive personally and professionally—today, tomorrow, and throughout your career at The Royal.

📌 Director, Transformation & Risk Projects (Ottawa)
🏢 The Royal
📍 Ottawa