Veterinary Purchasing Co. Ltd. (VP)is the largest veterinary-owned distributor in Canada. Located in St. Marys, Ontario, our primary purpose is to ensure that veterinarians have the supplies they need, when they need it, to provide healthcare to all types of animals. We are looking for new members to join our Member Services team in the Bilingual Member Services Specialist role. Be a part of the supply chain industry and join VPTo view this job posting in French, click here.Bilingual Member Services SpecialistThe role of our Bilingual Member Services Specialist is to cultivate relationships with our member practices and increase awareness around company initiatives and services. As a field-based brand ambassador the role supports our members in providing services to veterinary practices primarily related to distribution and category management. We do this primarily in the field, but also remotely with virtual and phone consults. The successful candidate would be required to have an in-depth knowledge of VP's offerings and practical veterinary experience to help guide our members to services and resources that support their business needs.Essential Duties and ResponsibilitiesProactive practice visits to foster relationships with our membersRegular travel required for management of geographical call cycleServe as a voice for our members, bringing back field information to be utilized internally to better serve themLiaise with members and answer all questions and concerns efficiently and professionallyProvide initial practice needs assessment and support plan to assist practices in goalsOffer one-on-one consultations with practice owners and managers as requestedDevelop and facilitate workshops for member practices in both live and virtual formatsAttend conferences and assist in staffing booths and providing live supportPrepare and submit regular KPIs (key performance indicators)Maintain up to date records of field visits and practice consultsKeep abreast of industry trends and developmentsDemonstrate a commitment to the organization's core values of service, care, respect, integrity, and community by incorporating these principles into daily work, decision-making, and interactions with colleagues, and members.Health & Safety:Works in compliance with the Occupational Health & Safety Act and follows VP's policies and proceduresConducts self with regard for the safety of all employeesParticipates in health and safety training, meetings, and drills as required; is aware of safety and evacuation proceduresReports any health & safety violations or hazards to appropriate contacts (JHSC Representatives, Supervisors, Managers)Good Manufacturing Practices (GMP):Follows and understands all relevant Standard Operating Procedures (SOPs) with respect to Good Manufacturing PracticesCompany Culture:Demonstrates a commitment to VP's core values of service, care, respect, integrity, and community by incorporating these principles into daily work, decision-making, and interactions with colleagues, clients, and stakeholdersEmbodies and promotes VP's mission of delivering the highest level of service to our member practices through the personal actions of people care.Skills and Knowledge RequiredExcellent written/oral communication skills (English & French)5 years of direct experience in the veterinary industryFamiliar with veterinary concepts,



practices and proceduresExtensive experience and judgment to plan and accomplish goalsExcellent problem solving and decision makingEffective organization/time managementThe ability to be flexible with hours and regular travelDemonstrated skill in establishing and maintaining professional networks and connectionsKnowledge of Practice Information Management Software's (PIMS) an assetSchedule and Hours of WorkMonday to Friday 8:30 a.M. to 5:00 p.M.LocationThis is a field/remote hybrid position with the ideal candidate located in the Quebec City area. CompensationRange: $54,688.00 – $78,125.00NOTE: Salary will be determined based on the successful applicant's experience and qualifications. Vacancy ReasonAdditionWhy Choose VP?Competitive salaryEmployer-funded pension planRRSP top-up program100% employer-paid Health and Dental Benefit premiums, with option to enhance advantages coverage through employee co-payProud to support the local St Marys' communityHelping to serve the animal health industry in CanadaPaid time off to volunteerHow to Apply:Please apply online with your cover letter and resume at: Application Deadline: This role will remain open until filled. We thank all applicants for their interest; however, only those chosen for an interview will be acknowledged. No phone calls please.Veterinary Purchasing Company Ltd. is committed to employment equity and welcomes diversity. In addition, Veterinary Purchasing Company Ltd. encourages applications from all qualified individuals including persons with disabilities, Indigenous persons, women, and members of visible minorities. Veterinary Purchasing Company Ltd. provides accommodations to applicants with disabilities throughout the hiring process. If you require accommodations to complete an application, please contact Human Resources or call ext. 256 and we will work with you to meet your accommodation needs.

📌 Bilingual Member Services Specialist - C$54,688 - C$78,125 A Year (Quebec City)
🏢 Veterinary Purchasing Co.
📍 Quebec City