Elevate customer experiences as a CRM Project Manager with Publicis Toronto. This role focuses on strategic project management across marketing, engineering, and product to drive client success.
Publicis Toronto is seeking a detail-oriented individual for end-to-end project management. With a minimum of three years' experience, you will coordinate cross-functional initiatives to enhance CRM strategies. You will drive timelines, maintain communication cadence, and oversee go-to-market plans for recent digital platforms.
Key Responsibilities:
• Manage CRM and customer lifecycle projects effectively
• Ensure timely communication and stakeholder engagement
• Lead operational model development and documentation
• Oversee platform enablement, testing,



and issue management
• Maintain agendas and track project check-in actions
Requirements:
• 3+ years of project/campaign management experience
• Proven track record in managing multiple projects
• Familiar with Agile processes and project management tools
• Strong communication and interpersonal skills
• Experience with CRM platforms like Braze
Bring your project management expertise and creative problem-solving skills to Publicis Toronto and make a significant impact.
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📌 CRM Project Manager at Publicis Toronto
🏢 Hawkeye
📍 Toronto