About the Job

Inland Industrial Supply Ltd. is seeking a friendly, organized, and reliable Front Desk Associate & Admin Support to join our Edmonton team. The ideal candidate has excellent communication skills, a professional and welcoming demeanor, strong attention to detail, and experience providing administrative and customer service support.

As the first point of contact for visitors, customers, vendors, and callers, the successful candidate will help create a positive experience while supporting the day-to-day administrative needs of multiple departments. This role requires the ability to manage competing priorities, maintain accurate records, protect confidential information, and provide dependable support in a fast-paced environment.

Key Responsibilities

· Greet and assist visitors, customers, vendors, and other guests in a friendly and professional manner.

· Answer and direct incoming calls, take accurate messages, and respond to general inquiries.

· Direct customers and visitors to the appropriate person or department.

· Monitor and respond to general emails and correspondence.

· Perform clerical and administrative duties, including data entry, filing, scanning, photocopying, and document preparation.

· Provide administrative support to the Sales, Operations, Finance, and Management teams as required.

· Receive, sort, and distribute incoming mail, courier deliveries, and other correspondence.

· Coordinate outgoing mail and courier shipments as required.

· Monitor office and administrative supplies and arrange replenishment when needed.

· Maintain an organized, clean, and professional reception and front-office area.

· Maintain accurate records, spreadsheets, and company databases.

· Support the preparation of reports, forms, and other administrative documents.

· Assist customers with general inquiries by providing information or directing requests to the appropriate team member.

· Provide backup administrative support to other team members as required.

· Perform other related duties as assigned.

Skills & Abilities





· Strong written and verbal communication skills.

· Strong organizational and time-management skills.

· Excellent attention to detail and accuracy.

· Ability to multitask, prioritize effectively, and meet deadlines.

· Ability to work independently and collaboratively as part of a team.

· Professional, friendly, and customer-focused demeanor.

· Robust interpersonal skills and sound judgment.

· Ability to handle confidential information with discretion.

Qualifications

· High school diploma or equivalent.

· At least one year of experience in an administrative, reception, customer service, or similar role.

· Proficiency with Microsoft Office applications, particularly Word, Excel, and Outlook.

· Experience in a wholesale, distribution, industrial, or business-to-business environment is an asset.

What We’re Looking For The successful candidate is dependable, approachable, organized, and willing to help wherever needed. They are comfortable interacting with customers and employees, managing varied administrative responsibilities, and supporting different departments to keep the office running smoothly.

About Inland Industrial Supply Ltd.

For more than 30 years, Inland Industrial Supply Ltd. has continued to grow and evolve alongside the changing needs of the industrial market. We offer products from more than 175 manufacturers and work closely with a broad network of suppliers to source innovative, high-quality products and services at competitive prices.

We support customers with a wide range of industrial and safety products, responsive service, and practical solutions designed to meet their day-to-day operational needs.

Inland Industrial Supply Ltd. is committed to providing equal employment opportunities. We appreciate the interest of all applicants; only those selected for an interview will be contacted.

Pay: $18.00-$20.00 per hour

Benefits

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Experience:
- Administrative: 1 year (required)

Location:
- Edmonton, AB (required)

Work Location: In person

📌 Front Desk Associate & Admin Support (Edmonton)
🏢 Inland Industrial Supply
📍 Edmonton