Red-Line Power Craft is looking for a friendly, organized and outgoing Receptionist to be the welcoming first point of contact for our customers and an important link between our customers and our Sales, Parts and Service departments.

If you enjoy working with people, staying organized in a busy environment and being part of a team where every day is a little different, we’d love to hear from you!

About the Role

As the first person our customers see or speak with, you will play an important role in creating a positive experience from the moment they walk through our doors or call the dealership.

You will help customers find the right department, gather and communicate information accurately, assist with administrative tasks and support our team wherever needed. This position is ideal for someone who is comfortable juggling multiple priorities, communicating with a variety of people and taking initiative when something needs to get done.

Key Responsibilities

- Welcome customers and visitors with a friendly and professional attitude
- Answer incoming phone calls, determine customer needs and direct calls to the appropriate department or team member
- Take accurate messages and ensure customer inquiries are followed up appropriately
- Assist customers with general questions and connect them with the appropriate Sales, Parts or Service team member
- Listen to customer concerns and ensure complaints or issues are communicated to the appropriate person for resolution
- Help coordinate communication between customers and our Service Department
- Assist with scheduling, paperwork,



filing and other administrative duties as required
- Maintain organized electronic and paper records
- Provide administrative and clerical support to various departments when needed
- Assist with creating and updating social media content and promotions
- Update product information, promotions and other content on the company website as required
- Help maintain a clean, organized and welcoming reception and showroom area
- Assist with special events, dealership promotions and other projects as required
- Take initiative to help the team wherever needed in a busy dealership environment

What We're Looking For

We are looking for someone who is friendly, dependable, organized and confident dealing with customers.

The ideal candidate will have:

- Excellent customer service and communication skills
- A positive, approachable and professional personality
- Strong organizational and time-management skills
- Excellent attention to detail
- The ability to multitask and prioritize in a fast-paced environment
- Strong written and verbal communication skills
- Basic computer skills and familiarity with Microsoft Office
- The ability to learn new computer systems and software quickly




- The confidence to communicate with customers both in person and over the phone
- The ability to work independently while also being a strong team player
- Flexibility and a willingness to jump between different tasks as priorities change
- A proactive attitude and the ability to recognize what needs to be done without always being asked

Experience

Previous experience in reception, customer service, administration, retail, automotive/powersports or a dealership environment is an asset, but we are willing to train the right person.

Experience with social media, website updates or creating promotional content would also be an asset.

Why Join Red-Line Power Craft?

At Red-Line Power Craft, you'll be part of a team that works hard, has fun and takes pride in providing our customers with a great experience.

This is more than a traditional receptionist position. You'll have the opportunity to work with multiple departments, interact with customers every day, learn about the powersports industry and take on a variety of responsibilities that make a real difference to our dealership.

If you are someone who enjoys being busy, loves working with people and takes pride in being the person others can count on, we want to meet you!

Job Type: Full-time

Pay: $18.00-$22.00 per hour

Benefits

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Vision care

Adaptable language requirement:
- French not required

Work Location: In person

📌 Front Desk Receptionist / Digital Media Content Creator (Grande Prairie)
🏢 Red-Line Powercraft
📍 Grande Prairie