Stage Experience and Services Lead - Full Time Full Time/Part Time: Full Time As a Stage Experience and Services Lead - Full Time, you will be assigned oversight of all Worlds on-stage and for overseeing service, classes and event execution within a specific Sephora location. Worlds at a Sephora store include Color, Skincare, Sephora Collection or Fragrance or a combination of these Worlds. You will be responsible for ensuring that all Services Coordinators and cast perform Sephora’s services within Sephora standards, ensuring that all members of their team execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives.

Training & Development. Ensure that the Services Coordinators are adequately trained to effectively manage the Studio and drive services on a day-to-day basis. Execute cast training outside of Daily Dose.

Partner with elevated experts within the store/district to ensure cast have the appropriate level of product, category and brand training for clients.

Facilitate

Sephora training sessions whenever possible. Participate in the selection, training and certification of all SUBC Facilitators and coaches. Engage with cast and clients on-stage whenever possible.



Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.

You can demonstrate strong client service skills. You have demonstrated effective time management and problem-solving skills. You have proven ability to manage time to execute multiple tasks and changing priorities.

You have flexible availability to work during “peak” retail hours such as nights, weekends, and holidays The compensation ranges between CAD$20.80 - CAD$24.45/hr. In addition, you may be eligible for performance-based bonus opportunities, a competitive perks program, and robust learning and development initiatives aimed at promoting employee support and recognition.

Sephora

Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions. As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications. #

📌 Full Time Service Lead (Brandon)
🏢 Sephora USA
📍 Brandon