Location: Toronto (Hybrid 2 days per week in office) With millions of diners, 60,000 restaurant partners and 25 years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You'll also be part of a global team that includes its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. The Role: The Localisation Team is a multicultural and complementary team of Localisation Program Managers and linguists passionate about building a quality native experience for users all over the world. You will be responsible for owning our next‑generation localisation technology stack (Language AI, automations, and integrations) and optimising processes to balance quality, speed, cost and partner happiness. This role reports to the Localisation Program Manager. Localisation professionals at OpenTable own project handling, delivery, workflow and quality optimisation for a specific business area, working in close collaboration with the relevant teams across the business. This role focuses specifically on the Next‑Gen Localisation Tech pillar of the Localisation Strategy (Language Tech programme, connectors, and dashboards). An analytical mind, effective communication, outstanding project management and problem‑solving skills, as well as an in‑depth knowledge of localisation technology and internationalisation,



are important to this role. Main responsibilitiesOwn the Language Tech programme (NMT/MT engines, evaluation and tuning) and related localisation automations. Define and improve routing rules (e.G. MT/MTPE vs human‑only) to balance quality, speed and cost. Partner with Engineering on localisation connectors and services (e.G. Git/Mercury/Phrase, design and CMS integrations). Monitor localisation tech performance (automation success, TAT, cost/word, edit distance, LQA) and drive data‑based improvements. Maintain and evolve localisation dashboards and tooling to provide real‑time visibility into status and SLAs. Analyse problems in current workflows and tools, provide recommendations and implement scalable solutions. Support the localisation team with configuration, troubleshooting and continuous improvement of localisation tools and integrations. Contribute to documentation and best practices for localisation technology and workflows. Please apply if:Minimum 10 years of localisation project, programme, or technology management experience (client‑side preferred). Solid experience with TMS / CAT tools (e.G. Phrase) and localisation workflows. Exposure to Machine Translation / NMT and post‑editing within localisation workflows. Good understanding of internationalisation (i18n)



and how it impacts localisation tooling and automation. Excellent problem‑solving skills and strong analytical skills; comfortable working with metrics and dashboards. Excellent verbal and written communication in English. High sense of ownership, attention to detail, and a growth mindset. Preferred skillsExperience designing or operating MT/MTPE routing rules or quality prediction / risk‑based workflows. Experience with LQA and working closely with quality or vendor managers. Experience collaborating with Engineering teams on connectors, APIs or automation (e.G. Git‑based flows). Experience with Jira (or similar) for workflow and ticket management. Benefits and PerksWork from (almost) anywhere for up to 20 days per year Focus on mental health and well-being:Company-paid therapy sessions through SpringHealth Company-paid subscription to Headspace Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work) Paid parental leave Generous paid vacation time off for your birthday Paid volunteer time Focus on your career growth:Development Dollars Leadership development Access to thousands of on-demand e-learnings Travel Discounts Employee Resource Groups 20 days of paid time off Private health and dental insurance Life and Disability insurance There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this Canada based role is $85,000-95,000 CAD. We offer a competitive base salary and benefits including: health benefits; flexible spending

📌 Localization Program Manager - C$85,000 - C$95,000 A Year (Toronto)
🏢 OpenTable
📍 Toronto