Company Description Arcom Freight Solutions is a boutique freight forwarder based in Vancouver, providing end-to-end logistics services across air, ocean, trucking, customs clearance, and warehousing. The company focuses on precise execution, ensuring cargo is cleared, containers are released, trucks are on time, and invoices align with quoted prices. Operating with a lean and agile structure, Arcom is globally connected and simplifies the complexities of international trade for its customers.

The organization is built for clients seeking a dependable partner that solves problems and grows alongside them, positioning itself as a trusted choice in freight forwarding.

Role Description The Inside Sales Representative is a full time hybrid role based in the Greater Vancouver Metropolitan Area, with a mix of in-office and work-from-home flexibility. This role is responsible for managing inbound and outbound sales activities, qualifying leads, and developing relationships with existing and prospective customers. Day-to-day tasks include responding to customer inquiries, preparing and following up on quotes, coordinating with operations and logistics teams to ensure service delivery, and maintaining accurate records in the CRM system.

The Inside Sales





Representative will collaborate closely with account managers to support customer retention and growth, contribute to sales targets, and provide proactive communication that enhances customer satisfaction.

Qualifications

- Candidates should possess skills in Inside Sales and Lead Generation to identify opportunities, qualify prospects, and convert inquiries into business.
- Candidates should possess skills in Customer Service and Customer Satisfaction to respond promptly to inquiries, resolve issues, and maintain strong relationships.
- Candidates should possess skills in Account Management to support existing clients, track performance, and help grow accounts over time.
- Strong communication and negotiation skills, with the ability to explain logistics solutions clearly and professionally.
- Experience working with CRM or sales tracking tools, and proficiency in standard office software (e.g., email, spreadsheets, presentations).
- Ability to work in a fast-paced, detail-oriented environment, managing multiple tasks and deadlines with minimal supervision.
- Previous experience in freight forwarding, logistics, or transportation sales is an asset.
- High school diploma required; post-secondary education in business, commerce, or a related field is an advantage.

📌 Inside Sales Representative (Vancouver)
🏢 Arcom Freight Solutions
📍 Vancouver