Explore a fulfilling role at Sonnet in Toronto, ON, as a co-op in the Digital Contact Center for Personal Insurance this Fall 2026. Dive into customer support and operational excellence in a hybrid environment.
This co-op position offers a unique opportunity to learn how a digital-first insurance contact center operates. You'll assist the Personal Insurance team in managing customer inquiries and executing policy transactions while enhancing your analytical and digital skills.
Key Responsibilities:
• Respond to digital client inquiries through various channels
• Provide transparent policy information and support
• Process insurance updates and endorsement requests
• Leverage Guidewire for tracking requests and updates
• Conduct basic underwriting checks for policy scenarios
Requirements:
• Current or recent pursuit of a Business or Finance degree
• Awareness of insurance principles considered an asset
• Ability to learn and use digital systems effectively
• Excellent customer service mindset
• Strong organizational and prioritization skills
Embark on a co-op experience where you can develop essential skills and contribute meaningfully to the team.
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📌 Fall 2026 Co-op in Digital Insurance (Toronto)
🏢 Definity
📍 Toronto