Senior Repair Technician Kitchener-Waterloo Library of Things

Extend-A-Family Waterloo Region (EAFWR)

Do you have a passion for people, relationships, inclusion and belonging? Do you want to work towards a community that welcomes and accepts everyone? Do you want to reduce waste and overconsumption by a circular, closed-loop economy that shares and repairs resources rather than throwing them away? So do we!

Extend-A-Family Waterloo Region (EAFWR) was founded on the values of working with people with disabilities to grow their social relationships and be seen and valued as full contributing citizens in our community.

The Kitchener-Waterloo Library of Things (KWLOT) is a project created through Extend-A-Family Waterloo Region, and we have created a space for sharing items ranging from tools to camping and kitchen equipment. By sharing items, Library members save money, reduce waste, discover a strong community and provide inclusive and supported employment opportunities.

If this sounds exciting to you, come join our dynamic team to help bring these values to life in our community.

Role:

Do you love bringing broken household items back to life? Are you an encouraging teacher who thrives on empowering others to repair rather than replace? If this sounds like you, the Kitchener-Waterloo Library of Things (KWLOT) has a new opportunity that might be the perfect fit for you! KWLOT is hiring a Senior Repair Technician to help lead the expansion of our community repair offerings which will include:

- Repair Cafés
- Member Fix-It Days
- Drop-off repair services for the community

As an organization committed to equity and sustainability, we are seeking a candidate who brings both lived experience of disability and senior-level confidence to the hands-on repair work and leadership of this position.

Working alongside our Impact & Growth Coordinator, you will play a key role in establishing and developing our repair services with an entrepreneurial spirit. In addition to diagnosing and fixing a variety of common household goods (such as small appliances, electronics, and common household mechanical items), you will mentor our Junior Repair Technician and lead hands-on workshops that teach community members how to fix their own items.

This role is made possible by the support of Ontario Trillium Foundation’s Grow Grant.

Qualifications:

- Lived experience of disability




- 2+ Years of experience in qualified repairs and/or maintenance
- Entrepreneurial spirit with comfortability in collaboratively building recent service offers
- Ability to repair items while teaching/instructing others
- Ability to diagnose technical issues and provide solutions
- Strong problem-solving skills and attention to detail
- Strong oral and written communication
- Experience leading and mentoring others
- Expert comfortability with the use of repair tools
- Able to lift 40lb items onto/off of tables
- Strong work ethic
- Flexible and agile collaborator who works well in a team environment
- High School Diploma or Equivalent
- Post-secondary education or equivalent years of experience in repair, such as: Mechanical Technician, Automotive Mechanic, or Construction is an asset, but not a requirement

Core Competencies:

Display Leading level competency which is defined as “coaching, mentoring, leading others and system level thinking. They demonstrate confidence in the application of the Competency which enables them to exercise it effectively and in various situations.” Competencies required in this role:

- Facilitating Growth and Development
- Resource Management
- Problem Solving and Decision Making

EAFWR is committed to creating an inclusive and accessible environment. We recognize that people from underrepresented populations and intersecting identities often face increased discrimination or systemic barriers and may choose not to apply for a position if they do not meet/exceed the requirements listed in a posting. The requirements listed are guidelines, and candidates do not have to satisfy every requirement or meet every qualification to apply.

Candidates are encouraged to seek accommodations to support their application.

Hours and Pay:

- 5 to 10 hours per week
- Starting rate: $23.00 - $24.84 per hour plus 6% vacation pay
- Approximately a one and a half (1.5) year contract, ending May 2028, with a goal of renewal beyond the grant period
- In-person position,



with work to be completed onsite at the EAFWR office (located at 91 Moore Avenue in Kitchener) or a nearby location

Responsibilities and Functions:

Reporting to the Impact & Growth Coordinator, the Senior Repair Technician will:

Repair Items:

- Repair small electrical appliances, such as lawn and garden equipment and power tools
- Consult customer or refer to work order to establish nature of the appliance malfunction
- Refer to schematic drawings or product manuals and replace or repair parts or
- components using hand tools and soldering equipment
- Diagnose technical issues, repair malfunctions, and replace parts as needed
- Observe operation of appliance and conduct voltage, resistance and other tests using
- electrical test equipment
- Provide customer service and advise customers on maintenance and equipment use.
- Inspect devices or equipment for faults and damages
- Test repaired equipment for proper functioning and ensure the job meets safety
- regulations
- Clean and degrease tools and parts as required
- Provide quality customer service and support customer knowledge of repairs
- Maintain an organized and neat work environment

Repair Admin:

- Keep records of repairs and maintenance for all equipment.
- Prepare estimates and written accounts of work performed.
- Stay up-to-date with industry standards and new technologies.
- Order all necessary parts
- Provide skill building and/or mentorship opportunities for repairing items
- Be able to mentor/teach other repair technicians

Provide Support to KWLOT and EAFWR Administration by:

- Support logistics of repair events
- Support volunteer coordination for repair events
- Maintain awareness of and adherence to relevant guidelines, policies and procedures.
- Participate in training and staff development as requested/required.
- Provide documents relevant to the position as requested by EAFWR.
- Completing other duties as required

Extend-A-Family is an equal opportunities employer. We are committed to ensuring that people with disabilities have the same opportunity of access to employment.

To apply for this position, please follow the application process on ADP Workforce Now by no later than 11:59 PM on September 6, 2026. A resume is required, and you may also include a cover letter outlining your interest in the position.

📌 KWLOT Senior Repair Technician (Kitchener)
🏢 Extend-A-Family Waterloo Region
📍 Kitchener