WHC is looking for a hands‑on, technically deep Infrastructure Operations Lead to own the performance, reliability, and operational health of our server fleet. Reporting to the Director of Technology, you’ll keep our servers fast and available, bring order and consistency to how we run the fleet, and make sure automation, security, and backups are solid so problems stop repeating. You’ll set standards for a small team of DevOps and system administration engineers, but the day‑to‑day is technical ownership, not headcount management.

It is not an on‑call role

- Keep our servers fast and available: plan for growth, and find and resolve performance problems across CPU, disk, databases, and web servers before they become incidents. Bring the fleet to a known, consistent state: reduce the one‑off snowflakes, close the gaps, and make “how a WHC server should look” something the whole team can point to and trust.

Treat

Git as the single source of truth for server configuration

- Test the restore
- Look for simpler, safer, more efficient ways to run our systems, including the careful, practical use of AI in operations work. Deep, hands‑on Linux skills across a fleet of servers, not only cloud or container environments. Solid scripting and automation (Bash, plus Python or Perl), and real experience managing server configuration in Git and automating changes safely.

Production MySQL/MariaDB: replication, tuning, backup, and restore.

A monitoring and performance mindset: you find the bottleneck rather than waiting for the ticket. Excellent written and spoken English





- Clear, calm communication: you can steady a team during an incident and explain a technical issue in plain language. Substantial experience in Linux systems or operations roles, including some experience setting standards for or leading a small team.

Web hosting at scale: cPanel/WHM, CloudLinux, LiteSpeed, shared hosting. WHMCS, or a similar billing and automation platform. Self‑hosted virtualization (Proxmox, LXD, KVM) rather than only public cloud.

Comfort with AI tools, and experience using AI safely and practically in operations work. French, and experience working with Canadian data. A Canadian, independent company with a clear market identity, a loyal customer base, and a strong focus on helping Canadians succeed online.

An AI‑forward environment where we’re actively exploring how AI can improve how we build, operate, and support customers. Competitive compensation and benefits with a adaptable hybrid work model. Access to training, mentorship, and career advancement opportunities.

Frequent gatherings, lively 5à7s, a vibrant social club, and memorable holiday parties. A bright, renovated office in Little Italy with a fully stocked kitchen and a game room featuring ping‑pong, foosball, Nintendo, Nerf guns, and a library. If you’re a hands‑on infrastructure operator who takes ownership, brings order to complexity, and cares about running a fleet you can defend, we want to hear from you.

Apply today and help us keep the platform behind WHC fast, reliable, and ready for what’s next.

📌 Laboratory Team Leader (Montreal)
🏢 Web Hosting Canada (WHC)
📍 Montreal