15 Aug
|
Airports Council International
|
Canada
15 Aug
Airports Council International
Canada
Learning Systems Specialist Full Time Permanent Purpose Provide day to day administration and operational support for the Global Training systems and learning platforms Key Responsibilities Manage and maintain the centralized training data repository Consolidate data from multiple systems and ensure data accuracy consistency and quality Administer departmental systems and learning platforms ensuring their reliable day to day operation Monitor system updates maintenance and timely communication of service changes and outages Manage user accounts permissions software licenses and billing Provide first line support for system reporting and access issues Escalate technical issues to IT or vendors where required Maintain system documentation and Standard Operating Procedures SOPs Evaluate system enhancements and recommend operational improvements Apply the necessary configurations and changes for approved system enhancements Support LMS implementation testing and administration for any platform changes or projects that involve system changes Coordinate issue resolution with vendors and internal technology teams Create and manage IT support tickets for system related issues impacting program operations Support onboarding and training of staff using departmental systems ACI World Values The successful candidate must demonstrate and embody ACI Worlds values Stewardship Member focused Integrity Excellence Collaboration Innovation Inclusivity What we offer A challenging and exciting position in an international and multicultural environment Hybrid work setting 4 weeks of vacationyear 5 sick days year 5 mental wellness daysyear Employee cell phone iPhone with TELUS Health virtual care included Health insurance coverage from your first day of employment RRSP company matching contributions OpusEXO Transit discount on monthly pass Employee recognition points earned to convert into redeemable gift cards Very flexible employee monthly wellness account to use to achieve a greater work life balance
📌 Learning Systems Specialist (Canada)
🏢 Airports Council International
📍 Canada