Summary:

The Maintenance Person is responsible to plan and carry out preventive maintenance throughout the property to ensure standards are maintained for guest comfort and the safe and efficient running of all equipment and to maintain the property according to standards; to ensure guest satisfaction through proper and effective interpersonal skills and the proper execution of maintenance operations. To handle guest requests or complaints in a professional and timely manner. To achieve goals that support the overall company’s objectives while developing and building relationships.

Qualifications include but are not limited to the following: Is not inclusive of the complete :

· Bilingual (French & English) an asset

· Ability to read, write and speak English

· Hospitality driven & Possess a strong commitment to deliver exceptional guest service

· Must have an energetic, positive approach and attitude to work

· Must have a minimum of 6-12 months customer service experience

· Must have a minimum of 6-12 months building maintenance

· Ability to grasp, bend, stoop, push or pull heavy loads weighing up to 75 lbs

· Adhere to and knowledgeable of Health & Safety practices

· Correct and proper use of chemicals based WHMIS standards

· Must be able to stand and walk for long periods of time and with purpose and urgency

· Attention to details

· Carry out preventative maintenance throughout the property

· Picking up garbage from areas including the exterior perimeter of the property

· Use & care of equipment

· Landscaping & Snow removal around property

· General repairs, painting, plumbing, minor electrical knowledge

· Adhere to all Company, hotel & departmental policies & SOPs

· Team player/collaborator





· Ability to respond quickly in a dynamic & changing environment

· Must have the ability to work & communicate verbally & in writing in a skilled manner to guest and staff

· Must have the ability to express themselves diplomatically with staff and guests

· Must be able to work & concentrate in a high volume area

· Must be efficient, well organized and able to handle multiple tasks

· Liaise with Housekeeping & Front Office regularly

· Take initiative in all facets

Bona Hospitality is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, disability, or any other characteristic protected by applicable legislation.

We celebrate diversity and are dedicated to creating an inclusive work environment where everyone feels valued, respected, and empowered to contribute to our mission.

We encourage qualified individuals from all backgrounds to apply for available positions and join us in our pursuit of excellence.

We will accommodate the needs of applicants under the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act, 2005, and any other applicable legislation throughout all stages of the recruitment and selection process. If you require support/accommodation during the hiring process, please contact our Human Resources Department at [email protected].

#BonaHiring

Pay: $22.25 per hour

Benefits

- On-site parking

Experience:
- Maintenance: 1 year (preferred)

Language:
- English (required)

Work Location: In person

📌 Maintenance Person - Fairfield by Marriott (Ottawa)
🏢 Bona Hospitality
📍 Ottawa