Halton Region is committed to fostering a diverse, inclusive, and equitable workplace that reflects the communities we serve. We encourage applications from Indigenous Peoples (First Nation, Métis, Inuit), Black and racialized persons, persons with disabilities, women, and members of the 2SLGBTQ+ community. Accommodations are available at any point upon request for candidates participating in the selection process.

If you are looking for a role where you can lead a team towards the delivery of municipal infrastructure projects for the residents of Halton, we want to hear from you. Over the next 10 years, the Region will be investing over $5 billion in transportation, water and wastewater infrastructure. We are committed to delivering high quality infrastructure for the residents, businesses and visitors to Halton Region, and are looking for dedicated, forward thinking and enthusiastic individuals to join our Public Works team!

This position is eligible for the Hybrid Work Program, with a minimum requirement of three (3) days per week onsite.

Posting ID: 5432 Department: Public Works Waste Management Job Type: Permanent Work Location: Halton Waste Management Site - 5400 Regional Road 25, Oakville Vacancy Status: This posting is for an existing vacancy Posting Date: August 10, 2026 Reporting to the Director of Waste Management, the Manager of Collection Operations provides operational leadership for the delivery of waste collection, processing, haulage, and transfer services. The role is accountable for managing major service contracts, ensuring regulatory compliance, optimizing service performance, and maintaining high standards of customer service.

Operational Service Delivery

Directs and manages collection, processing, transfer, and haulage operations to ensure reliable and efficient service delivery and continuous improvement. Ensures compliance with all regulatory requirements, approvals, and service standards.

Contract Management

Leads procurement, and administration of major collection, transfer, haulage and processing contracts. Monitors contractor performance, service levels, and compliance with agreements, regulations and certificates of approval. Implements robust performance measurement and audit systems.



Provides direction in the development and application of standard operating procedures and policies.

Operational

Planning & Continuous Improvement Translates strategic direction into operational programs, service levels, and route optimization. Reviews and analyzes existing operations, policies and procedures, providing recommendations on modifications and improvements Leads operational improvements including curbside audits, service reviews, and program enhancements. Provides strategic direction to the team and corporation related to collection, Provides input into legislation and policies related to collection, transfer, haulage and processing.

Customer

Service &

• Issue Resolution Oversees response or resolves escalated operational and service issues and public complaints. Ensures effective communication with residents, municipalities, and stakeholders. Financial &

• Performance Management ~ Assists in development and manages and monitors operating budgets and ensures cost-effective service delivery. Tracks performance metrics and identifies efficiencies and cost savings. Leadership &

• People Management Provides leadership to supervisors, technical staff, and operational teams and fosters engagement and ensures results are achieved. Oversees recruitment, training, performance, and labour relations. Provides technical support and input to other members of the Waste Management Division, as required. Ensures compliance with Occupational Health &

• Safety, environmental legislation, and regulatory standards. Provides direction in the preparation of By-laws or amendments to By-laws for Regional waste management programs including amendments. Accountable for the enforcement of the Waste Management Bylaw. Post-secondary education in Environmental Sciences, Business, Engineering, or related field.



~7–10 years experience in waste management operations or contract management including at least 5 years in a leadership capacity. ~ Strong background in operational service delivery and contractor oversight. ~ Demonstrated financial management skills including experience managing, implementing and monitoring operational budgets ~ Demonstrated experience (5-10 years) in preparing and issuing requests for proposals, quotations, prequalification and tenders for the procurement of supplies (including preparing specifications) and retention of consultant and contractor services. ~ Experience managing large-scale municipal service contracts. Field and office-based work workplace. Travel is required between locations within Halton Region, incumbent must have a valid Ontario Driver’s License and supply own transportation. Occasional after-hour work/meetings and based on operational needs. In accordance with requirements in Ontario Regulation 191/11 – Integrated Accessibility Standards and the Ontario Human Rights Code, Halton Region will accommodate the needs of individuals with disabilities throughout the recruitment process. If you require accommodation at any stage of the recruitment process, please inform the Talent Acquisition representative of the nature of the accommodation(s) you require. Please submit your application online. We will accommodate individual needs for applicants with disabilities and others who are not able to apply online. Applications will be accepted until 11:59 p.m. on the deadline date specified on the posting. Personal information collected through the job application process will only be used for the purpose of determining qualifications for employment. If selected for an interview, you will be contacted by email and/or phone.

Halton

Region serves more than 650,000 residents throughout Burlington, Halton Hills, Milton and Oakville. We are committed to delivering high-quality programs and services that make Halton a great place to live and work. We engage great people who contribute to meaningful work that makes a positive difference in our community. As an employee, you will be part of a progressive, service-focused, and award-winning employer with a diverse and inclusive work environment. #

📌 Manager, Collection Operations (Oakville)
🏢 Halton Region
📍 Oakville