Posted Thursday, July 2, 2026 at 4:00 AM | Expires Saturday, September 26, 2026 at 3:59 AM Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand prom ise - Makes Work Life Better - Reflects our co mmitment to employees, customers, partners and communities globally.

User Research

Manager to shape the future of human-AI workforce experiences and lead a team of researchers who deliver strategic insight, influence product direction, and help create exceptional experiences for customers and users Design at Dayforce is evolving beyond traditional enterprise software toward intelligent, human-centered experiences that help organizations and their people navigate increasingly complex work. Research plays a critical role in this transformation, helping the organization understand where AI creates meaningful value, where human oversightremainsnecessary, and how trust, transparency, and accountability can be designed into experiences that people and organizations can confidently adopt.Manager, UXR, leading a team of researchers who ensure customer and user needsremainat the center of product decisions while advancing the quality, responsibility, and impact of our AI-enabled experiences. We’relooking for a leaderwith a strong diplomatic bent,using their relationship skills to bringcross-functional collaborators into the work, and uphold the values and quality standards in a stakeholder-rich environment.

Peoplemanagement fora team of5-7researchers, including 1:1s,regular coaching and feedback on project work,professional development, performance reviews, etc. Bring a B2B strategic mindset that helps researchers connect their work to businessvalue to drive impact Lead the research direction of your team,



establishing a vision for how research informs product strategy, AI innovation, and experience quality across Dayforce. Partner with Product, Design, Engineering, and AI teams to shape the future of intelligent and agentic experiences, identifyingopportunities where automation,assistance, and humanexpertise can work together to create customer value.

Keep researchers (and cross-functional peers) focused on the research work that will deliver strategic impact and improve the experience of our users Help develop early career researchers through modeling more advanced research skills like scoping, strategy,mixed methodapproachesandtriangulation across diverse data sets. Seamlessly shift between strategy and the details of delivery, connecting efforts at all levels of abstraction Uphold quality standards in the face of myriad pressures such as timelines, feedback, and workloads.Build relationships and partner with leaders across Product Management, Design, Engineering, and Strategy to prioritize research that informs roadmap decisions, drives strategic value, and elevates product and experience quality. Guide the evolution of research operations to enable an effective, scalable, and productive research practice that supports researchers, designers, and cross-functional teams.

Contribute to the evolution of our research practice as AI becomes embedded in both our products and ways of working. Help define how researchers leverageAI responsibly throughout the product development lifecycle while maintaining rigorous research standards, preserving critical human judgment, and ensuring insights continue to reflect the needs, expectations, and trust of our customers and users.





Experience managing and developing UX researchers, with a demonstrated commitment to mentorship, coaching, and growing research capability across teams Success at bringing a range of people into the research and designprocess, including cross-functional partners (product managers, designers, developers, marketers) Experience conducting research in domains where accuracy, trust, compliance, risk, or governance considerations materially influence product design and adoption. Prior experiencearticulating the connections between user/customer value and our business ambitions, and developing measurement strategiesin a givenproject context Experience researching, designing, or evaluating AI-powered, conversational, agentic, or decision-support experiences, including an understanding of user trust, transparency, governance, and adoption considerations. Comfortable with scoping research for decision-making andstructuring/planning research and design work in cross-functional contexts Demonstrated ability to guide teams through periods of technological and organizational change, helping researchers adapt methods and practices to emergingAI-enabled product development environments.

Dayforce is fueled by the diversity of our talented employees. medical, dental, vison, and life insurance ~Global Employee Stock Purchase Plan ~ unlimited Time Away FromWork (in lieu of accrued vacation time) ~10 paid US holidays ~ 17 weeks of paid parental leave, subject to the terms of the applicable policy or program With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself. About the Salary Ranges Please note that the salary range mentioned in this should serve simply as a guide.

The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location.

📌 Manager, Dental Office (Toronto)
🏢 Dayforce
📍 Toronto