Location(s): Bay Centre Branch Job Type: Part Time Regular myWork Program: Office Starting Salary Range: $ $25.18 Background Screening Requirement: Enhanced Criminal Record Check Credit Check Identity Verification Employment Verification References Job Purpose On any given shift you will be the face of Coast Capital in the branch and balance a friendly advice and service approach with demonstrated ability to proactively listen and identify opportunities to deepen member relationships. By providing our members with support and financial advice, we help them Build a Better Future, Together. While this job is posted as a Customer Service Representative, internally, we title it a Member Service Representative, always putting members at the centre of everything we do. AccountabilitiesBe the first friendly face our members see at Coast Capital by exhibiting our Coast Capital values; We build connection. Weact with courage. We re-imagine. Build relationships with member and deliver an outstanding member experience by meeting their initial needs and proactively identifying future opportunities through money chats and so much more Educating members on our alternate channels (online banking and mobile platforms)



to deliver a memorable member experience Contribute to team results through listening, spotting opportunities and partnering with other Coast Capital team members to best meet our members financial needs Build a solid understanding of how Coast Capital Savings assists in providing financial well-being to our members Create a positive member experience by proactively taking ownership of resolving and preventing member banking issues. Be the first line of defense by being on the lookout for any counterfeit money or illegal transactions that may occur. Skills & Qualifications To be successful as a Member Service Representative in a Coast Capital branch, you must be positive, team-oriented individual with the following knowledge, skills and abilities.Communication – You have strong verbal English communication skills and are comfortable having sensitive conversations with members. Active Listening – You listen to your customer and ensure you identify the challenge they may have so you can work towards a positive outcome. Empathy – You understand a

📌 Customer Services Representative - $25.2 An Hour - Part Time (Victoria)
🏢 Coast Capital
📍 Victoria