Become a pivotal part of ATCO's team as a Customer Care Advisor focused on Commercial and Industrial clients in Calgary. This role emphasizes customer satisfaction and relationship building with energy consultants and brokers.As a Customer Care Advisor, you will respond to inquiries and resolve issues for commercial customers. Your strong interpersonal skills will be key in managing relationships with third-party brokers while supporting complex invoicing and account setups. Working closely with sales teams,



you will influence communications that protect ATCO's brand in the energy market.Key Responsibilities:- Resolve customer inquiries to ensure complete satisfaction- Manage invoicing and payment-related inquiries- Establish relationships with energy consultants and brokers- Support the commercial sales team with proposals- Meet KPI targets for customer inquiries and casesRequirements:- 1-3 years relevant experience in customer service- Undergraduate degree in a related discipline- Understanding of Alberta's energy market- Robust communication skills, both verbal and written- Proven ability to engage with internal and external customersLeverage your expertise in customer service and energy markets to elevate ATCO's Commercial and Industrial customer care.#J-18808-Ljbffr

📌 Bilingual (French/English) Customer Care Advisor - September 2026 (Winnipeg)
🏢 ATCO Energy
📍 Winnipeg