About Us

We are an established medical aesthetics clinic committed to providing professional, personalized, and high-quality aesthetic services. We are looking for a friendly, organized, and professional Receptionist / Front Desk Coordinator to join our team.

The ideal candidate is confident communicating with clients, highly organized, detail-oriented, and comfortable working in a fast-paced clinic environment.

Key Responsibilities

- Greet clients warmly and provide a professional front-desk experience
- Answer phone calls, text messages, emails, and online inquiries in a timely and professional manner
- Schedule, confirm, reschedule, and coordinate client appointments
- Manage daily appointment flow and communicate effectively with practitioners and other team members
- Provide clients with general information about clinic services, promotions, and treatment options
- Follow up with clients regarding appointments, consultations, treatments, and general inquiries
- Process payments and accurately maintain transaction and treatment records
- Maintain organized and accurate client files, consent forms, and other clinic documentation
- Assist with client retention, appointment reminders, and promotional campaigns
- Maintain a clean, organized, and skilled reception area
- Support the clinic team with general administrative and operational duties as required

Qualifications

- Fluent in both English and Mandarin Chinese is required
- Must be able to communicate confidently and professionally with English-speaking clients by phone, in person,



through text messages, and by email
- Strong interpersonal and customer service skills
- Professional, friendly, responsible, and detail-oriented
- Strong organizational and multitasking abilities
- Comfortable using computers, scheduling systems, email, and social media platforms
- Able to work independently while collaborating effectively with the clinic team
- Previous experience in a medical aesthetics clinic, beauty clinic, medical office, spa, or customer service environment is preferred
- Knowledge of medical aesthetic treatments and skincare is an asset

What We Offer

- Competitive compensation and commission
- Employee discounts on aesthetic treatments and services
- Training and opportunities to learn about the medical aesthetics industry
- Professional and supportive working environment
- Opportunities for long-term growth within the clinic

How to Apply

Please submit your resume through Indeed. We appreciate all applications; however, only candidates selected for an interview will be contacted.

Pay: From $18.00 per hour

Application question(s)

- Are you fluent in both English and Mandarin Chinese? Please note that a high level of fluency in both spoken and written English is required for this position
- How many years of relevant experience do you have in medical aesthetics, beauty, healthcare, front desk, reception, or customer service roles?
- Are you able to reliably commute to Markham, ON for this position?

Work Location: In person

📌 Medical Aesthetics Clinic Receptionist / Front Desk (Markham)
🏢 Aesthetic Clinic
📍 Markham