Overview

Reporting to the Director of Clinical Services, the The Medical Laboratory Technologist (MLT) & Quality Lead will provide hands-on MLT support while assuming site-level responsibility for key laboratory quality functions, including the Quality Management System, QC/QA oversight, document control, proficiency testing, non-conformance management, validation, equipment and operational controls.

The incumbent will report to the Director of Clinical Services and will work closely with the Laboratory Assistant/Technician (MLA/T), Director of Clinical Services, nurses and clinical staff.

The preferred candidate will be a CMLTO-registered MLT with 4–6 years of progressive clinical laboratory experience and demonstrated experience in laboratory quality management and ISO 15189/ACD requirements.

The following is the full core responsibilities.

Laboratory Technical Operations

- Perform Medical Laboratory Technologist duties within La Vie’s authorized scope of practice and organizational privileges.
- Support the safe, accurate, and effective delivery of laboratory and clinical diagnostic services.
- Ensure specimens are appropriately identified, collected, labelled, processed, handled, stored, packaged, transported, and documented in accordance with approved procedures.
- Assess specimen acceptability and initiate appropriate action for unsuitable, compromised, improperly identified, or otherwise non-conforming specimens.
- Review laboratory results for technical completeness, consistency, and plausibility within the authorized scope of the role.
- Identify unexpected, questionable, or potentially erroneous results and initiate appropriate investigation or escalation.
- Support the appropriate management of critical and amended laboratory results in accordance with established procedures.
- Maintain accurate, contemporaneous, and traceable technical records.

Quality Leadership and Documentation

- Lead implementation, maintenance, and continuous improvement of the site-level Laboratory Quality Management System, ensuring alignment with applicable regulatory, accreditation, organizational, and patient-safety requirements.
- Develop, control, review, and maintain laboratory policies, SOPs, Work Instructions, forms and quality records.
- Maintain audit-ready quality records and ongoing readiness for internal audits, accreditation assessments, regulatory inspections, and quality reviews; coordinate responses, corrective actions, and documented closure of findings.
- Oversee QC and QA activities, including review of trends,



shifts, bias, failures, and recurring patterns; investigate unacceptable performance and ensure appropriate resolution before affected testing proceeds.
- Coordinate proficiency testing and inter-laboratory comparison activities, including enrolment, result review, investigation of unacceptable performance, corrective action, effectiveness assessment, and trend monitoring.
- Lead investigations of non-conformances, complaints and errors using proportionate root-cause analysis; develop, track, and evaluate CAPA through documented closure.
- Serve as a technical and quality resource to laboratory and clinical personnel and escalate significant compliance, quality, documentation, or patient-safety risks to appropriate leadership.

Equipment & Operational Controls

- Ensure laboratory equipment is appropriately operated, maintained, calibrated, serviced, and performance-checked, with complete and traceable maintenance, service, and performance records.
- Investigate and coordinate resolution of equipment malfunctions or performance concerns, including assessment following repair, maintenance, or other significant changes.
- Monitor reagents, controls, kits, and laboratory supplies for appropriate storage, expiry, inventory, lot traceability, and lot-to-lot performance, and investigate identified quality concerns.
- Monitor environmental conditions and investigate temperature or other excursions, including documented assessment of potential impact on specimens, reagents, controls, equipment, and testing.
- Maintain patient confidentiality and privacy and identify, investigate, and escalate biological and workplace safety hazards or incidents.

Validation and Change Control

- Lead and document validation, verification, reverification, and change-control activities for new or modified laboratory methods, assays, instruments, equipment, reagents, specimen types, LIS/middleware interfaces, calculations, and reporting configurations.
- Assess applicable performance characteristics, including precision, accuracy/bias, linearity, analytical/reportable range, detection capability, interference, carryover, comparability, reference intervals,



specimen stability, and other method-specific requirements.
- Coordinate instrument/method comparisons, lot-to-lot verification, equipment qualification, system/interface testing, and assessment of significant operational or technical changes.
- Investigate validation failures, deviations, unexpected findings, or potential patient impact; implement corrective actions and escalate unresolved risks through appropriate laboratory governance.
- Maintain complete, traceable, and audit-ready validation records, including protocols, raw data, analysis, conclusions, approvals, and implementation decisions.
- Ensure affected procedures, QC processes, system configurations, training, and competency requirements are updated before clinical implementation.
- Perform post-implementation monitoring and initiate reverification, revalidation, corrective action, or removal from service where performance requirements are not sustained

Qualifications

- Degree in Medical Laboratory Technology from an accredited program, or equivalent education recognized for registration in Ontario.
- Current practicing certificate of registration in good standing with the College of Medical Laboratory Technologists of Ontario (CMLTO).
- Minimum 4–6 years of progressive clinical laboratory experience, with demonstrated competence in laboratory testing, quality control and technical documentation.
- Demonstrated experience in laboratory quality management, including document control, proficiency testing/EQA, non-conformance management, root-cause analysis, and continuous quality improvement.
- Working knowledge of ISO 15189 based medical laboratory quality requirements, and Accreditation Diagnostic Canada (ACD) requirements.
- Experience with method validation/verification, instrument and laboratory change control.
- Proficiency with laboratory information systems, and Microsoft Office or equivalent business applications.
- Demonstrated ability to analyze quality and technical data, investigate deviations, identify systemic risks, and translate findings into effective corrective and preventive actions.
- Solid technical writing, organization, communication, and interpersonal skills, with the ability to develop controlled documentation, train staff, and communicate effectively with clinical and operational stakeholders.

This is for an open vacancy. La Vie does not use AI in our recruiting or hiring processes.

Pay: $44.00-$47.00 per hour

Work Location: In person

📌 Medical Laboratory Technologist (MLT) & Quality Lead (Oakville)
🏢 La Vie Executive Health Center
📍 Oakville