Job Summary

About the Role

Pro Life Wellness Retreat is looking for an experienced, organized, and detail-oriented Medical Clinic Administrator with strong experience in Motor Vehicle Accident (MVA) claims, OCF forms, insurance billing, and patient administration.

The ideal candidate will have hands-on experience working with MVA patients, insurance companies, lawyers, and healthcare providers and will be comfortable managing the administrative and billing side of personal injury claims.

Key Responsibilities

- Manage the complete administrative process for MVA patients, from intake through discharge.
- Prepare, submit, and follow up on OCF forms, including OCF-18, OCF-21, OCF-23, OCF-3 and other applicable forms.
- Handle HCAI submissions and insurance billing accurately and efficiently.
- Communicate with insurance companies, adjusters, lawyers, paralegals, and patients regarding claims and treatment.
- Verify insurance coverage and accident benefits information.
- Monitor claim status, approvals, treatment plans, and outstanding balances.
- Coordinate patient appointments and treatment schedules.
- Maintain accurate patient records and documentation.
- Follow up on unpaid or rejected invoices and resolve billing issues.
- Assist healthcare providers with required documentation and administrative support.
- Ensure all billing and documentation complies with applicable clinic and insurance requirements.
- Maintain confidentiality of patient and insurance information.




- Provide excellent customer service to patients and legal representatives.

Qualifications & Experience
- 1 years of experience in a medical clinic administration role, preferably in physiotherapy, rehabilitation, chiropractic, or personal injury clinics.
- Solid hands-on experience with MVA claims and OCF forms.
- Experience with HCAI and accident benefits billing is required.
- Knowledge of the Ontario auto insurance and personal injury claims process.
- Experience communicating with insurance adjusters and law offices.
- Strong understanding of medical billing, invoicing, and payment follow-ups.
- Excellent organizational and time-management skills.
- Strong attention to detail and accuracy.
- Excellent written and verbal communication skills.
- Ability to work independently and as part of a team.
- Proficiency with clinic management software and Microsoft Office.

What We Offer
- Competitive salary based on experience.
- Full time position with opportunities for growth.
- Friendly and professional work environment.
- Opportunity to work with an established multidisciplinary wellness and rehabilitation clinic.
- Ongoing training and professional development opportunities.

If you have strong MVA, OCF, HCAI, and medical billing experience and are looking to join a growing clinic, we would love to hear from you.

Please submit your resume outlining your relevant MVA and OCF billing experience.

www.prolifewellnessretreat.com

Pay: $22.00-$25.00 per hour

Benefits

- On-site parking

Work Location: In person

📌 Medical Office Administrator (Scarborough)
🏢 Pro-Life Wellness Retreat]
📍 Scarborough