Department: Medical Clinic

Hours: 0.6 FTE or 21 working hours/week

Term: 6 month term with a possibility of extension

Established in 1969, REACH is a non-profit, community-governed organization with a history of primary care innovation. REACH is dedicated to providing high quality integrated health care in East Vancouver to families and individuals of all ages. We focus on clients with complex social, mental or physical needs and offer a widely respected interdisciplinary approach to care within our medical, dental, pharmacy, multi-cultural family centre and UPCC.

We are committed to providing inclusive, accessible and sustainable programs and services to support the physical and mental health and well-being of our community and individuals within it.

Position Summary

Reporting to the Operations Manager, the MOA contributes to all aspects of clinic operations and patient care, providing detailed and pro-active administrative and clinical support to patients and colleagues in a team-based setting. Working to full scope, the MOA is committed to supporting the provision of longitudinal primary care to patients with complex health and social needs, and approaches this task with empathy and cultural humility. The clinic is open extended hours and the post-holder may be required, in cooperation with other MOAs, to work on weekends and evenings, and in rare instances, provide short notice cover for sickness absence.

Qualifications and Skills

- Certification as a Medical Office Assistant from an accredited educational institution, or equivalent experience.
- A minimum of 5 years practical experience in a similar position.
- Understanding of aseptic and sterile technique and universal precautions.




- Excellent knowledge of medical terminology.
- Experience of using electronic medical records, OSCAR preferred.
- Experience working with clients with complex social and health conditions.
- Willingness to undertake training including Basic Life Support and naloxone administration, and maintain certification where applicable.
- Demonstrates critical thinking, ability to anticipate needs, compassion and patient centered care.
- Able to manage multiple conflicting priorities.
- Able to communicate effectively as part of a high performing team in a dynamic and fast-paced environment.
- Organized and attentive to detail, at all times.
- Excellent time management skills.
- Able to recognize and respond appropriately to urgent/emergent situations.
- Proven ability to accurately take and record vital signs and to assist with procedures and exams.
- Ability to undertake the physical requirements of the position.
- Previous de-escalation training an asset.
- Ability to speak another language an asset.

REACH proudly celebrates the diversity in our neighbourhood and amongst our staff. We strongly encourage applications from people of under-represented communities, including Indigenous, migrant, people of colour and LGBTQ2S individuals.

How to Apply To apply, please send the following to HR coordinator, Hailey at [email protected]

- Subject line: REACH Medical Clinic MOA
- Resume
- Cover letter

We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.

For full , please visit https://www.reachcentre.bc.ca/careers

Job Types: Fixed term contract, Part-time

Contract length: 6 months

Pay: $22.22-$25.25 per hour

Work Location: In person

📌 Medical Office Assistant (Vancouver)
🏢 REACH Community Health Centre
📍 Vancouver