Job Overview

We are seeking a friendly and professional Concierge to enhance our guest experience and ensure smooth operations within our hospitality setting. The ideal candidate will possess excellent customer service skills, a keen eye for cleanliness, and experience in hospitality or custodial services. This role involves assisting guests, maintaining cleanliness standards, and supporting overall facility operations to create a welcoming atmosphere for all visitors.

Overnight shift qualifies for an additional monetary premium. Cross training in other departments for extra shifts

Responsibilities

- Maintain cleanliness of common areas, including lobbies, hallways, and public restrooms, through cleaning and custodial tasks
- Support facility operations by managing guest needs and coordinating with other departments as necessary
- Ensure all areas meet cleanliness and safety standards through routine cleaning and sanitation procedures
- Handle guest complaints or concerns professionally, escalating issues when needed
- Assist with industrial cleaning tasks when required to uphold hygiene standards in various settings




- Maintain a professional appearance and demeanor at all times to promote a positive guest experience
- Provide security and concierge services for facility
- Provide emergency response when required in a caring and professional manner

Qualifications

- Prior experience in hospitality, hotel services, or custodial/industrial cleaning is preferred
- Knowledge of cleaning techniques and equipment is advantageous
- Strong customer service skills with the ability to communicate effectively with diverse guests
- Ability to work independently and as part of a team in a fast-paced environment
- Flexibility to work various shifts, including evenings or weekends if necessary
- Professional appearance and positive attitude are essential for representing the organization effectively

Job Type: Part-time

Pay: From $21.80 per hour

Benefits

- Company events
- Discounted or free food
- Employee assistance program
- On-site gym
- On-site parking

Work Location: In person

📌 Night Concierge (Penticton)
🏢 Southwood Regency Resorts
📍 Penticton