Join Our Team at The Arlo Hotel!

Ottawa, Ontario, Canada

Job Type: Full time, on-site

Shift Type: Full time Overnight, Weekends, Holidays as needed

Role: Night Auditor

Salary: $23.25/hour The Arlo Hotel is a hip new downtown hotel just steps away from the Parliament buildings, offering design-forward apartments and an intimate boutique setting for the modern, savvy traveler. The Arlo Hotel combines thoughtfully designed spaces with seamless, guest-focused service—all delivered through a beautifully presented experience.

The Arlo Hotel is focused on delivering amazing experiences for the modern traveler. We aspire to build a workplace where employees can thrive. Our culture shapes how we make decisions, how we communicate, and how we treat one another. This role is ideal for someone who enjoys working independently, has strong attention to detail, and takes pride in ensuring a smooth and accurate overnight operation.

At The Arlo

Hotel, we believe consistency, care, and accountability are key to exceptional guest experiences—especially overnight. If you’re ready for a calm, professional, and detail-oriented role that plays a critical part in hotel operations, we’d love to hear from you.

The Opportunity

We’re looking for a dependable and detail-oriented Night Auditor to join our Front Office team. This role is responsible for balancing daily financial transactions, maintaining accurate records, and delivering exceptional guest service during the overnight shift. You’ll be the face of the hotel at night, ensuring guest safety, operational accuracy, and a seamless transition into the morning shift.

What You’ll Do:

✅ Perform nightly audit procedures, balancing daily hotel revenue and preparing end-of-day reports

✅ Reconcile all payments, room charges, and financial transactions with accuracy and attention to detail





✅ Complete system backups and reset procedures in accordance with company standards

✅ Professionally check guests in and out during overnight hours

✅ Respond to guest inquiries, resolve issues, and handle complaints with care and professionalism

✅ Monitor hotel security, conduct property walks, and ensure a safe overnight environment

✅ Prepare and organize the Front Desk for the morning shift

✅ Communicate clearly with management regarding any issues, discrepancies, or overnight incidents

✅ Helping set up breakfast area.

✅ Maintain a clean, organized Front Desk and lobby area throughout the shift

What We’re Looking For:

✔ Previous hotel front desk or night audit experience is an asset, but not required

✔ Strong computer skills; experience with a Property Management System (PMS) is an asset

✔ Excellent communication and customer service skills

✔ Ability to work independently with minimal supervision

✔ Strong attention to detail and accuracy in financial tasks

✔ Calm, reliable, and professional demeanor during overnight hours

✔ Availability to work overnight shifts, weekends, and holidays

What We Offer:

- Competitive compensation
- Brand reward incentives
- Opportunities for growth within our hotel team

Ready to be part of something exciting? Apply today and help us create unforgettable guest experiences.

Equal Opportunity

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other classification protected by applicable state, federal or local law. We ensure that all of our employees, guests, partners, and communities feel safe, respected, included, cared for, and empowered.

Pay: $23.25 per hour

Work Location: In person

📌 Night Auditor (Ottawa)
🏢 The Arlo Hotel
📍 Ottawa